Office Staff / Customer Service Representative
Sterling Warehouse Trading Corp.
03 2024 - 03 2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests for products, services, and company information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Acted as a liaison between different departments within the organization – streamlining communication lines for enhanced productivity.
