Melchor P. Meneses Jr
Bulacan, Province Of Bulacan
Summary
Professional with proven expertise in quality assurance and management. Skilled in process optimization, risk assessment, and compliance standards. Strong emphasis on team collaboration and driving results, adaptable to changing needs. Known for analytical thinking, problem-solving abilities, and effective communication within diverse teams.
Overview
12
12
years of professional experience
Work History
Product Quality Manager
Jollibee Food Corporation
06.2024 - Current
- Conducted quality inspections on products to ensure compliance with industry standards.
- Assisted in developing and implementing quality control procedures for production processes.
- Contributed to training sessions on quality assurance best practices for team members.
- Managed supplier relationships to guarantee consistent delivery of high-quality materials, fostering strong partnerships.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
Service Quality Manager
Jollibee Food Corporation
11.2022 - 06.2024
- Conducted regular audits to ensure compliance with quality assurance protocols.
- Developed and implemented service quality standards to enhance customer satisfaction.
- Analyzed customer feedback to drive continuous improvement initiatives.
- Trained staff on best practices for maintaining high-quality service levels.
- Collaborated with management to develop strategic plans for service enhancements.
Assistant Restaurant Manager 3
Jollibee Food Corporation
05.2014 - 11.2022
- Supervised daily operations to ensure adherence to quality standards and guest satisfaction.
- Trained staff on service protocols and operational procedures, enhancing team performance.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Assisted in scheduling staff shifts, balancing labor costs with operational needs.
- Monitored compliance with health and safety regulations, ensuring a safe dining environment.
Education
Bachelor of Science - Hotel Restaurant And Management
Technological University of The Philippines
Manila03-2013
Skills
- Quality control tools
- Quality assurance expertise
- Quality management systems
- Effective communication
- Continuous improvement strategies
- Corrective action planning
- Decision-making capacity
Accomplishments
- Consistent FSC Awarded from 2014 - 2025
- Pest Control Officer 2024
- Food Safety Certificate 2014-2026
- Supreme Student Government, Senator Information Committee 2013
Timeline
Product Quality Manager
Jollibee Food Corporation
06.2024 - Current
Service Quality Manager
Jollibee Food Corporation
11.2022 - 06.2024
Assistant Restaurant Manager 3
Jollibee Food Corporation
05.2014 - 11.2022
Bachelor of Science - Hotel Restaurant And Management
Technological University of The Philippines