Melardo Manongsong
Pasay City
Summary
To be able to secure responsible position in a well establish company where knowledge and capabilities can be fully developed, and mutually shared for the company’s growth.
Overview
8
8
years of professional experience
Work History
Sales Agent
Metrobank Corp
04.2016 - 12.2016
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Sales Representative/Customer Service Representative
Sutherland Legazpi
01.2017
- Provide prompt, accurate and courteous responses to customers
- Answer inbound calls
- Solve routine and complex problems
- Display active listening and superior customer service skill.
Customer Service Representative
Teleperformance
01.2017 - 01.2018
- Provide prompt, accurate and courteous responses to customers
- Answer inbound calls
- Solve routine and complex problems
- Display active listening and superior customer service skill.
Real Estate Virtual Assistant
Matin Real Estate
01.2022
- Lead generation and skipped-tracing
- Calling all qualified leads (Acquisition and Disposition)
- Developed relationships with local real estate agents and brokers to increase referrals and expand market reach.
Real Estate investor Assistant
We The People Economics
01.2023
- Lead generation and skipped-tracing
- Calling all qualified leads (Acquisition and Disposition)
- Developed relationships with local real estate agents and brokers to increase referrals and expand market reach.
Junior Officer (CEG)
Unionbank of the Philippines
01.2022 - 01.2023
- Answer inbound calls
- Provide information in response to inquiries about processes, products or services; handle and resolve complaints; or refer complex matters to professional.
Sales Representative B2B
AT&T
01.2024 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Education
Bachelor of Elementary Education -
Central Bicol State University of Agriculture (Pasacao branch)
01.2020
Skills
- Problem-Solving
- Effective Communication
- Adaptability
- Technological and Digital Literacy
- Teamwork skill
- Time management
- Salesforce CRM
- Lead Generation
- Ability to multitask
- Sales B2B
Personal Information
- Height: 5'10
- Weight: 68kls.
- Date of Birth: 12/09/97
- Nationality: Filipino
- Marital Status: Single
Timeline
Sales Representative B2B
AT&T
01.2024 - 08.2024
Real Estate investor Assistant
We The People Economics
01.2023
Real Estate Virtual Assistant
Matin Real Estate
01.2022
Junior Officer (CEG)
Unionbank of the Philippines
01.2022 - 01.2023
Sales Representative/Customer Service Representative
Sutherland Legazpi
01.2017
Customer Service Representative
Teleperformance
01.2017 - 01.2018
Sales Agent
Metrobank Corp
04.2016 - 12.2016
Bachelor of Elementary Education -
Central Bicol State University of Agriculture (Pasacao branch)
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