MELANY TAPANG
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry- position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. . Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Self Employed
Business Owner
Baguio and manila
03.2013 - 01.2022
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Solved customer challenges by offering relevant products and services.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered consistently accurate orders, special requests and menu alterations.
Clerk ( Clinic Set Up)
Medical Center Hospital
Baguio City
01.2008 - 05.2008
School Staff and Church Gods Lamb Academy
Gods Lamb Academy
La Trinidad Benguet
06.2006 - 03.2007
Education
Bachelor of Science - Nursing
Pines City Colleges
Magsaysay Avenue Baguio City 10.2005 - 10.2005
Skills
Self-management
Self-motivated nature
Self-Motivated
Self-direction
Strategic selling
Marketing strategy
Complaint resolution
Order fulfillment
Sales expertise
Creative problem solving
Patient greeting
Document filing
Insurance verifying
Certification
[Area of certification] Training - [Timeframe]
Timeline
[Area of certification] Training - [Timeframe]
12-2024
Self Employed
Business Owner
03.2013 - 01.2022
Clerk ( Clinic Set Up)
Medical Center Hospital
01.2008 - 05.2008
School Staff and Church Gods Lamb Academy
Gods Lamb Academy
06.2006 - 03.2007
Bachelor of Science - Nursing
Pines City Colleges
10.2005 - 10.2005