Melanie Joy Dologuin
Rolling Meadows
Summary
Motivated and dependable professional with experience working in fast-paced environments and collaborating with teams to achieve company goals. Known for strong communication, organization, and problem-solving skills, with a commitment to providing high-quality work and positive results.
I am adaptable, detail-oriented, and always open to learning new skills and taking on new challenges. I take pride in being reliable, maintaining a strong work ethic, and contributing to a productive and supportive workplace.
Currently seeking an opportunity where I can continue to grow professionally, expand my knowledge, and make a meaningful contribution to a team and organization.
Overview
16
16
years of professional experience
Work History
Sales Manager
Infused Brullen BPO Corporation
Cebu City, Province Of Cebu, Philippines
01.2023 - 05.2024
- Mentored junior sales staff to improve performance and achieve targets.
- Established strong relationships with key clients to foster loyalty and repeat business.
- Utilized CRM systems for tracking sales activities and forecasting future performance.
- Conducted regular training sessions on product knowledge and sales techniques.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Senior Travel Consultant
Alpha Flight Guru Inc.
Cebu City, Province Of Cebu, Philippines
03.2015 - 12.2021
- Planning and selling transportation, accommodations, insurance and other travel services. Coordinating with International clients to determine their needs and advising them on travel dates, costs and accommodations.
- Designed customized travel itineraries based on client preferences and budget constraints.
- Handled sensitive personal data with discretion.
- Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
Project Manager
Success Clinic International
11.2014 - 03.2015
- Organizing and Coordinating with team on Website Development and Design.
- Makes sure that quality standards are met.
- Create and oversee project schedule and report progress to clients and CEO.
- Translate technical requirements into functional tasks.
Manager
Vaxtra Inc.
06.2012 - 02.2013
- Responsible for creating operations & sales manuals, Code of Conduct, and Incentive schemes.
- Coordinated with vendors and clients.
- Responsible for interviewing and hiring new recruits.
- Tracked employee’s task progress and submitted reports directly to CEO.
Senior Sales Manager
Executive Boutique (Website Advertising Consultants Account)
03.2012 - 10.2012
- Responsible for the development and performance of all PPC Sales activities in the campaign.
- Directed a sales team and provided leadership towards the achievement of maximum profitability.
Sales Supervisor
Xlibris Corporation/Author Solutions Incorporated
05.2008 - 12.2011
- Identified prospective clients using lead generating methods and performing an average of 70 outbound calls per day.
- Identified and qualified customer needs, developed sales strategies and negotiated and closed projects with 85% success rate.
- Researched and customized service proposals for clients.
- Tracked and monitored personal and overall team sales opportunities, deals in progress and finished contracts.
- Made monthly sales forecasting and reporting, including YTD objectives.
- Consistently met and exceeded department expectations for sales goals for both personal and team performance.
Education
River Trails Elementary School
Mt. Prospect, ILundefined
Old Orchard Junior High School
Skokie, ILNo Degree - Nursing
University of San Carlos
Cebu City, PhilippinesSkills
- Excellent communication skills
- Self-motivated
- Goal-oriented
- Highly competitive
- Excellent negotiating tactics
- Interpersonal skills
- Persuasive Communication expertise
- Strong lead development skills
Accomplishments
- Sales
- Surpassed quarterly and annual sales goals.
- Selected as one of the Top 10 Sales Agents for 3 consecutive years.
- Reporting
- Prepared and formatted month to date and year to date sales reports and sales forecasting using MS Excel.
Timeline
Sales Manager
Infused Brullen BPO Corporation
01.2023 - 05.2024
Senior Travel Consultant
Alpha Flight Guru Inc.
03.2015 - 12.2021
Project Manager
Success Clinic International
11.2014 - 03.2015
Manager
Vaxtra Inc.
06.2012 - 02.2013
Senior Sales Manager
Executive Boutique (Website Advertising Consultants Account)
03.2012 - 10.2012
Sales Supervisor
Xlibris Corporation/Author Solutions Incorporated
05.2008 - 12.2011
undefined
Old Orchard Junior High School
River Trails Elementary School
No Degree - Nursing
University of San Carlos