Microsoft Office
MELANIE RAFER
ADMINISTRATIVE ASSISTANT/BOOKKEEPER
Camarines Norte
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. , Data entry and office management. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Administrative Assistant
RSM CONSTRUCTION FIRM
Daet
02.2021 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Social Media Marketer
WEWHITEN
11.2023 - Current
- Strategized and developed video content for client's website and social media publications
- Increased user base by promoting brand awareness and launching key marketing efforts.
- Responded to inquiries and engaged with followers to build community and support customer engagement
- Reviewed analytics to identify opportunities for improvement and develop strategies to maximize results
- Created content strategies for digital media
- Researched and identified new opportunities for increasing company's social media presence
Sales Associate
BRENTMINROOFING ENTERPRISES
03.2018 - 12.2020
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Organized, stored and retrieved files to enhance daily operations and support customer needs.
- Responded to inquiries from callers seeking information.
- Collaborated inter-departmentally to assist with workflow and gather reports and data.
- Provided clerical support, addressing routine, and special requirements.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Maintained and updated office records, both digital and physical.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Scheduled and coordinated travel arrangements for office staff members.
- Assisted with budgeting and financial management to keep office operating within budget.
Bookkeeper
KV CONSTRUCTION FIRM
11.2014 - 08.2017
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Maintained and processed invoices, deposits, and money logs.
- Established QuickBooks accounting system to reflect accurate financial records.
- Completed payroll for employees and maintained detailed records of procedures.
- Completed tax forms in compliance with legal regulations.
- Identified accounting errors when cross-referencing documents and database information.
- Analyzed financial data to assist in budget creation and forecasting.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using software
- Inspected account books and recorded transactions.
Education
Some College (No Degree) - Accounting Technology And Bookkeeping
TESDA
Philippines 04.2023 - 11.2024
Bachelor of Science - Secondary Education
Mabini Colleges Inc.
Philippines 06.2017 - 10.2020
Bachelor of Science - Industrial Engineering
Polytechnic University of The Philippines
Laguna 06.2009 - 10.2011
Skills
Social Media Strategy
Software
Spreadsheet
Design Software
Date Entry
Accounting Software
Reading
I enjoy reading and have always been a voracious reader. Although I prefer reading fiction, I make a deliberate effort to read at least one non-fiction book in a couple of months.
Timeline
Social Media Marketer
WEWHITEN
11.2023 - Current
Some College (No Degree) - Accounting Technology And Bookkeeping
TESDA
04.2023 - 11.2024
Administrative Assistant
RSM CONSTRUCTION FIRM
02.2021 - 10.2024
Sales Associate
BRENTMINROOFING ENTERPRISES
03.2018 - 12.2020
Bachelor of Science - Secondary Education
Mabini Colleges Inc.
06.2017 - 10.2020
Bookkeeper
KV CONSTRUCTION FIRM
11.2014 - 08.2017
Bachelor of Science - Industrial Engineering
Polytechnic University of The Philippines
06.2009 - 10.2011
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