Melanie Lorica
Taguig City,Metro Manila
Overview
12
12
years of professional experience
Work History
Food Process Worker
KUROGI CHOU FAMILY MART
NICHINAN CITY, JAPAN
04.2022 - 04.2025
- Worked with meticulous attention to food safety and hygiene standards, delivering faultless products within compliance regulations.
- Kept food preparation areas spotlessly clean, maintaining exceptional hygiene levels.
- Carefully prepared fresh ingredients, weighing correctly to produce uniform end products.
- Operated food manufacturing machinery and equipment safely and responsibly, aiding production line efficiency.
- Followed safety protocols and procedures when operating equipment and using sharp tools.
- Selected, measured and weighed ingredients in specified amounts.
- Trained new staff on machinery operation and company protocols, fostering a culture of safety and teamwork within the production facility.
Boutique Sales Associate
MANGO Trimark Fashion International
Quezon City
06.2017 - 12.2020
- Maintained neat, clean, and organised shelves through effective visual merchandising to enhance customer experience.
- Trained new staff on product knowledge, sales techniques, and customer service standards, fostering a knowledgeable and skilled team.
Retail Sales Associate
Foneshock Cellphone & Accessories
Makati City
06.2013 - 09.2016
- Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
- Assisted customers in selecting products that best fit their personal needs and preferences.
- Informed customers about new products and promotions, contributing to increased sales opportunities.
- Resolved customer queries through active listening and effective problem-solving, enhancing customer satisfaction.
- Maintained neat, clean, and organised shelves through effective visual merchandising, improving overall store presentation.
Education
College Technology Management
University of Makati
Makati City01-2011
Fort Bonifacio Highschool
Makati City, 01-2011
Cembo Elementary School
Makati City01-2013
Skills
- Cleanliness standards
- Time management
- Visual merchandising
- Employee training
- Customer service
- Active listening
- Problem solving
- Customer relationship management
- Team collaboration
- Team building
- Creative thinking
- Positive attitude
- Work under pressure
- Confident communicator
- Customer engagement
- Product promotion
- Price tagging
Languages
Japanese
Beginner
A1
English
Beginner
A1
Timeline
Food Process Worker
KUROGI CHOU FAMILY MART
04.2022 - 04.2025
Boutique Sales Associate
MANGO Trimark Fashion International
06.2017 - 12.2020
Retail Sales Associate
Foneshock Cellphone & Accessories
06.2013 - 09.2016
College Technology Management
University of Makati
Fort Bonifacio Highschool
Cembo Elementary School