MELANIE ZUELLO DIAZ
Territory Manager
Cagayan de Oro City
Summary
Sales professional with comprehensive background in territory management and client service. Proven ability to drive sales growth through relationship building and strategic market analysis. Known for collaborative team efforts and adaptability in dynamic environments. Skilled in customer engagement and sales strategy implementation.
Overview
19
19
years of professional experience
Work History
Franchise Relations Development Officer
COCOLO
- To collaborate with the sales and marketing departments of your business and identify growth strategies, plans, and goals for increasing the number of franchises in a region or district.
- Seeks out prospective franchise owners, and lays the groundwork for completing a contract with a new franchise owner.
- Inform new franchise owners on contractual agreements, sales expectations, and branding. Receive purchase order from franchisee
- Follow up orders from franchisee
- Monitors of their progress and increase of orders.
- Check stock inventories of franchises to make sure all packaging and main ingredients should be purchased from us.
- Invoice posting and tagging of payments for processing of orders
- Ensure and track deliveries for each branches making sure all orders are served complete and on time
- Journal entry posting for each payments and submit reports to the higher personnels
- Hyperstacks Inc, Cagayan de Oro City
Software Quality Assurance Officer
Hyperstacks Inc
- Document and report on product or service quality levels, ensuring accurate and comprehensive documentation.
- Develop and implement standards for inspection to maintain quality control throughout the production process.
- Design workflows for product inspection, streamlining procedures, and ensuring efficiency.
- Devise plans to effectively manage waste within the company, optimizing resource utilization and sustainability efforts.
- Collaborate with team members to troubleshoot and solve problems, fostering a proactive and solution-oriented environment.
- Follow up with relevant channels to address and rectify mistakes identified during inspection processes, prioritizing corrective actions.
- Provide training to other quality assurance team members on all inspection processes, ensuring consistency and proficiency across the team.
Territory Manager - Sales and Service
JBA Pharmaceutical Distributions Products
12.2025 - Current
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Streamlined internal processes, reducing order processing time and improving overall efficiency.
- Develop and execute strategic plans to meet or exceed established sales goals and quotas within the assigned territory.
- Build and maintain strong, long-lasting relationships with new and existing clients, acting as the primary point of contact.
- Resolve customer complaints and issues, providing solutions to enhance satisfaction and retention.
- Monitor competitor activities, product trends, and pricing to adjust strategies and identify potential opportunities.
- Reach out to customers to inquire about past-due payments, explain billing issues, and negotiate repayment.
- Process payments, refunds, and adjustments efficiently.
- Prepare reports on collection activities, including daily or weekly recovery rates.
Business Development Executive
Hyperstacks Inc
05.2022 - 01.2023
- Conduct client meetings to understand their needs and requirements.
- Develop tailored project proposals based on gathered information and client specifications.
- Deliver proposals to clients promptly, ensuring clear communication of project scope and objectives.
- Conduct software demonstrations to showcase product features and benefits to clients.
- Manage ongoing client interactions, addressing inquiries and concerns promptly and professionally.
- Serve as the primary point of contact between clients and management, facilitating seamless communication and ensuring client satisfaction.
- Responsible for guiding clients through the sales process, from initial meeting booking to successful closure of deals. Business Development Representative
- Utilize LinkedIn, websites, and social media platforms (e.g., Facebook, Instagram) for targeted client sourcing to generate leads.
- Nurture leads through consistent and strategic engagement via various communication channels.
- Attend industry conventions and networking events to establish connections with potential clients.
- Successfully converted leads into booked appointments, demonstrating persuasive communication and negotiation skills.
- Maintain an organized lead classification system and update lead lists using relevant tools and software to ensure accurate tracking and follow-up.
Sales Executive (Automotive)
Grandcars Inc
05.2021 - 09.2021
- Generates sales and meet sales target monthly.
- Answer customer's concerns and assist them.
- Submit sales reports.
- Responds to sales leads from various sources in a timely manner and provides feedback.
Sales Executive
Panalo Express Ventures Inc
09.2020 - 12.2020
- Generates sales and meet sales target monthly.
- Answer customer's concerns and assist them.
- Submit sales reports.
- Responds to sales leads from various sources in a timely manner and provides feedback.
Territory Distributor Executive
TrueMoney Phils Inc
01.2020 - 06.2020
- Focuses on discovering and pursuing new sales prospects and closing deals with a certain partner or company. Promotes services to prospective clients.
- Retains existing partners or clients by keeping a consistent professional and effecient flow of good communication with existing clients.
Key Accounts Executive
TrueMoney Phils Inc
06.2019 - 12.2019
- Generates leads, present products and other services and close deals.
- Achieved sales target and maintains good working relationships with the existing partners.
- Visit clients and prospective clients and evaluate needs or promote other possible projects and activities.
Project Executive
TrueMoney Phils Inc
01.2019 - 06.2019
- Develop sales and marketing strategies with an existing client.
- Executes local and national marketing programs for better brand exposure.
- Does merchandising or any support that can be assisted on a client.
- Trains and supervises hired brand ambassadors on the field.
Business Development Executive
TrueMoney Phils Inc
01.2018 - 01.2019
- Generates sales and meet sales target monthly.
- Answer customer's concerns and assist them.
- Submit sales reports.
- Responds to sales leads from various sources on a timely manner and provides feedback.
Sales Executive
Cosmocare International
01.2013 - 03.2015
- Promotes and generates sales for the company.
- Deliver ordered products and collects payments.
- Deposit any collected amounts and send new purchase orders.
Senior Beauty Advisor (L'Oréal Philippines Inc.)
Points Industrial Business Inc
10.2007 - 12.2012
- Promotes products and generates sales.
- Maintain good merchandise
- Exceed Monthly target.
- Attends training and seminars
Education
General Midwifery
Capitol University
Cagayan de Oro CityComputer Operations Proficiency
Mindanao Inst. of Career Management
Cagayan de Oro CitySecondary
Cagayan de Oro National High School
Cagayan de Oro CityPrimary
West City Central School
Cagayan de Oro CitySkills
Marketing
Staff management
Business development and planning
Sales expertise
Territory management
Multitasking Abilities
Adaptability and flexibility
Reliability
Customer service
Teamwork and collaboration
Timeline
Territory Manager - Sales and Service
JBA Pharmaceutical Distributions Products
12.2025 - Current
Business Development Executive
Hyperstacks Inc
05.2022 - 01.2023
Sales Executive (Automotive)
Grandcars Inc
05.2021 - 09.2021
Sales Executive
Panalo Express Ventures Inc
09.2020 - 12.2020
Territory Distributor Executive
TrueMoney Phils Inc
01.2020 - 06.2020
Key Accounts Executive
TrueMoney Phils Inc
06.2019 - 12.2019
Project Executive
TrueMoney Phils Inc
01.2019 - 06.2019
Business Development Executive
TrueMoney Phils Inc
01.2018 - 01.2019
Sales Executive
Cosmocare International
01.2013 - 03.2015
Senior Beauty Advisor (L'Oréal Philippines Inc.)
Points Industrial Business Inc
10.2007 - 12.2012
Franchise Relations Development Officer
COCOLO
Software Quality Assurance Officer
Hyperstacks Inc
Computer Operations Proficiency
Mindanao Inst. of Career Management
Secondary
Cagayan de Oro National High School
Primary
West City Central School
General Midwifery
Capitol University