Meizle Lynn ARNAEZ
Teacher
Dumaguete,Negros Oriental
Summary
I've worked in various customer roles and administrative work related throughout my career. I've developed excellent communication and problem-solving skills, and I'm excited to bring these skills to a new role in a different industry.
Overview
19
19
years of professional experience
Work History
CUSTOMER SERVICE ASSOCIATE
Inspiro, Relia, Inc.
DUMAGUETE CITY, PHILIPPINE
07.2021 - Current
- Responded to customer calls and emails to answer questions about products and services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided product and service recommendations to guide customers on products to meet varying needs.
TEACHER
SIBULAN UNITED METHODIST ACADEMY, INC.
DUMAGUETE CITY, Central Visayas (Region VII)
09.2022 - 07.2023
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
CUSTOMER SERVICE ASSOCIATE
Qualfon
DUMAGUETE CITY, Philippine
10.2019 - 01.2020
- Gained strong leadership skills by managing projects from start to finish.
- Passionate about learning and committed to continual improvement.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
ADMINISTRATIVE OFFICER
PHILIPPINE TUBERCULOSIS SOCIETY, INC
DUMAGUETE CITY, Central Visayas (Region VII)
04.2006 - 04.2019
- Record keeping, perform filing, data management, editing short office memos and assist with all other basic administrative and clerical duties •Prepares and process check voucher •Prepares Monthly Cash Flow Report •Prepare invoices and process receipts and payments/remittances •Files Application for renewal of accreditations •Prepare Liquidation Report •Record day-to-day financial transactions •Prepare vouchers for payments •Bank Reconciliation •Flexible to other assigned tasks •Perform other related functions as directed by the Finance/management.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend and holiday shifts.
- Delivered services to customer locations within specific timeframes.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Applied effective time management techniques to meet tight deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
QUALITY CONTROL
MITZUMI COMPANY, Cebu City
09.2005 - 04.2006
- Assist and evaluate and measure quality assurance of product •Assist to review of counter samples •Meet the quality requirements of the product.
- Utilized quality control software to track and analyze product data.
- Updated quality control records and reports.
- Performed visual inspections and non-destructive tests where appropriate.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
BOOKKEEPER
KNIGHT SECURITY
DUMAGUETE CITY, Philippine
04.2004 - 08.2005
- Record keeping, perform filing, data management, editing short office memos and assist with all other basic administrative and clerical duties.
- Reported financial data and updated financial records in ledgers and journals.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
Education
Associate of Arts - Teacher
St. Paul University Dumaguete
Dumaguete City 06.2000 - 03.2004
Skills
Administrativeundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
TEACHER
SIBULAN UNITED METHODIST ACADEMY, INC.
09.2022 - 07.2023
CUSTOMER SERVICE ASSOCIATE
Inspiro, Relia, Inc.
07.2021 - Current
CUSTOMER SERVICE ASSOCIATE
Qualfon
10.2019 - 01.2020
ADMINISTRATIVE OFFICER
PHILIPPINE TUBERCULOSIS SOCIETY, INC
04.2006 - 04.2019
QUALITY CONTROL
MITZUMI COMPANY, Cebu City
09.2005 - 04.2006
BOOKKEEPER
KNIGHT SECURITY
04.2004 - 08.2005
Associate of Arts - Teacher
St. Paul University Dumaguete
06.2000 - 03.2004
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