Medelpio De Los Santos
Housekeeping Supervisor
Cavite
Summary
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Housekeeping Supervisor
University Of Perpetual Help System Dalta
Laguna
12.2016 - Current
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Evaluated employee performance and developed improvement plans.
- Adhered to safety protocols by enforcing proper equipment usage.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Floor Officer
Resort World Manila
Manila
11.2015 - 07.2016
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Reported safety and fire hazards observed on routine patrols and during inspections.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
- Maintains staff by orienting and training employees and developing personal growth opportunities.
- Accomplishes staff job results by coaching, counseling, and disciplining employees.
- Prepare reports on rooms status, maintenance and inspecting cleaned rooms and releasing to front desk.
- Thorough understanding of BW procedures and policies
Supervise and coordinate staff
Housekeeping Supervisor
Island Cove And Leisure Park
Cavite
11.2014 - 10.2015
- Completed schedules, shift reports, and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Maintained required records of work hours, budgets and payrolls.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Butler
Resort World Singapore
Singapore
10.2011 - 10.2014
- Inspected all cleaning and household tasks for alignment with quality standards.
- Arranged for extra bedding, linens, towels and furniture to satisfy guests.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained professional yet personable relationship with employer by observing social boundaries and standards of privacy and confidentiality.
- Facilitated transportation to and from appointments.
- Entrusted to handle confidential and sensitive situations in professional matter.
Housekeeping Supervisor
Furuma Hotel Singapore
Singapore
11.2009 - 10.2011
- Maintains staff by orienting and training employees and developing personal growth opportunities.
- Prepare reports on rooms status, maintenance and inspecting cleaned rooms and releasing to front desk
- Implementing measures to avoid stock damages, theft, and wastage
- Inventory controls to ensure we have proper amounts on hand
- Supervise and coordinate staff
Assign duties and prepare work schedules - Ensure the visual standards and image of the hotel are maintained, such as branded displays, signage and cleanliness
- Ensure compliance with safety and sanitation policies
- Attention to detail to ensure all cleaning standards are met
Other duties as assigned
Education
Bachelor of Science - Business Administration in Marketing
Colegio De San Lorenzo
Quezon City 06.1996 - 03.2000
Skills
Cleaning and sanitation
undefinedTimeline
Housekeeping Supervisor
University Of Perpetual Help System Dalta
12.2016 - Current
Floor Officer
Resort World Manila
11.2015 - 07.2016
Housekeeping Supervisor
Island Cove And Leisure Park
11.2014 - 10.2015
Butler
Resort World Singapore
10.2011 - 10.2014
Housekeeping Supervisor
Furuma Hotel Singapore
11.2009 - 10.2011
Bachelor of Science - Business Administration in Marketing
Colegio De San Lorenzo
06.1996 - 03.2000
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