MEA N. ORLAIN
Punturin
Summary
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Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Overview
14
14
years of professional experience
Work History
Sales Associate
7-eleven
Punta, Calamba City, Laguna
05.2024 - 01.2025
- Maintained cleanliness and organization of store environment, adhering to safety standards and practices.
- Collaborated with team members to optimize store layout for improved customer flow and accessibility.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction and loyalty.
- Monitored stock levels regularly, identifying trends to inform ordering processes and reduce shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Quality Control Inspector
Aplus Pack inc.
Punta, Calamba City, Laguna
12.2020 - 04.2022
- Inspected finished products to ensure compliance with quality standards and specifications.
- Collaborated with production teams to resolve quality issues promptly.
- Maintained detailed records of inspections, tests, and results for reporting purposes.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.
Out going quality control
NIDEC SANKYO Phil. corp.
LISP 1, cabuyao, laguna
08.2018 - 02.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
In Line Quality Assurance
DTM prints an labels specialist
canumay west, valenzuela city
06.2015 - 11.2015
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Inspected finished products to ensure compliance with quality standards and specifications.
- Collaborated with production teams to resolve quality issues promptly.
- Maintained detailed records of inspections, tests, and results for reporting purposes.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.Paid attention to detail while completing assignments.
Die Cut Line QA
LAMITEK system inc.
lawang bato, valenzuela city
06.2013 - 05.2014
- Inspected finished products to ensure compliance with quality standards and specifications.
- Collaborated with production teams to resolve quality issues promptly.
- Maintained detailed records of inspections, tests, and results for reporting purposes.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.
Scrap Checker
Valley pulp and mills inc.
novaliches, quezon city
12.2012 - 05.2013
Quality Control
FIBERWORLD Inc.
lawang bato, valenzuela city
09.2010 - 02.2011
Education
BACHELOR IN BUSINESS ADMINISTRATION - MANAGEMENT
Polytechnic University of The Philippines
Ragay, Camarines Sur04-2008
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Flexible schedule
- Quality control
- Inspections and reviews
- Production experience
- Quality management
- Production expertise
Languages
English
Upper intermediate (B2)
Timeline
Sales Associate
7-eleven
05.2024 - 01.2025
Quality Control Inspector
Aplus Pack inc.
12.2020 - 04.2022
Out going quality control
NIDEC SANKYO Phil. corp.
08.2018 - 02.2019
In Line Quality Assurance
DTM prints an labels specialist
06.2015 - 11.2015
Die Cut Line QA
LAMITEK system inc.
06.2013 - 05.2014
Scrap Checker
Valley pulp and mills inc.
12.2012 - 05.2013
Quality Control
FIBERWORLD Inc.
09.2010 - 02.2011
BACHELOR IN BUSINESS ADMINISTRATION - MANAGEMENT
Polytechnic University of The Philippines
References
- Joseph, Hermina Jr, Assistant Store Manager, 7-eleven-Punta
- Laarni, Burgos, Sales Associate, Alfamart-Batino
Disclaimer
i hereby certify that the above INFORMATION is true and correct to the best of my knowledge and belief.
Reading books
Reading books or relevant articles to enhance my knowledge