MEA N. ORLAIN
Punturin
Summary
.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Overview
14
14
years of professional experience
Work History
Sales Associate
7-eleven
05.2024 - 01.2025
- Maintained cleanliness and organization of store environment, adhering to safety standards and practices.
- Collaborated with team members to optimize store layout for improved customer flow and accessibility.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction and loyalty.
- Monitored stock levels regularly, identifying trends to inform ordering processes and reduce shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Quality Control Inspector
Aplus Pack inc.
12.2020 - 04.2022
- Inspected finished products to ensure compliance with quality standards and specifications.
- Collaborated with production teams to resolve quality issues promptly.
- Maintained detailed records of inspections, tests, and results for reporting purposes.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.
Out going quality control
NIDEC SANKYO Phil. corp.
08.2018 - 02.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
In Line Quality Assurance
DTM prints an labels specialist
06.2015 - 11.2015
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Inspected finished products to ensure compliance with quality standards and specifications.
- Collaborated with production teams to resolve quality issues promptly.
- Maintained detailed records of inspections, tests, and results for reporting purposes.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.Paid attention to detail while completing assignments.
Die Cut Line QA
LAMITEK system inc.
06.2013 - 05.2014
- Inspected finished products to ensure compliance with quality standards and specifications.
- Collaborated with production teams to resolve quality issues promptly.
- Maintained detailed records of inspections, tests, and results for reporting purposes.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.
Scrap Checker
Valley pulp and mills inc.
12.2012 - 05.2013
Quality Control
FIBERWORLD Inc.
09.2010 - 02.2011
Education
BACHELOR IN BUSINESS ADMINISTRATION - MANAGEMENT
Polytechnic University of The Philippines
Ragay, Camarines Sur04-2008
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Flexible schedule
- Quality control
- Inspections and reviews
- Production experience
- Quality management
- Production expertise
Languages
English
Upper intermediate (B2)
Timeline
Sales Associate
7-eleven
05.2024 - 01.2025
Quality Control Inspector
Aplus Pack inc.
12.2020 - 04.2022
Out going quality control
NIDEC SANKYO Phil. corp.
08.2018 - 02.2019
In Line Quality Assurance
DTM prints an labels specialist
06.2015 - 11.2015
Die Cut Line QA
LAMITEK system inc.
06.2013 - 05.2014
Scrap Checker
Valley pulp and mills inc.
12.2012 - 05.2013
Quality Control
FIBERWORLD Inc.
09.2010 - 02.2011
BACHELOR IN BUSINESS ADMINISTRATION - MANAGEMENT
Polytechnic University of The Philippines
References
- Joseph, Hermina Jr, Assistant Store Manager, 7-eleven-Punta
- Laarni, Burgos, Sales Associate, Alfamart-Batino
Disclaimer
i hereby certify that the above INFORMATION is true and correct to the best of my knowledge and belief.
Reading books
Reading books or relevant articles to enhance my knowledge
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