Mc Omar Espiritu

• Collaborated closely with IT teams to automate manual tasks, reducing human error and streamlining workflows.
• Collaborated with stakeholders to develop and implement best practices across various departments.
• Drove innovation within the organization by staying current with industry trends and emerging technologies in process optimization.
• Designed custom solutions for unique process challenges faced by clients, delivering tailored approaches that yielded measurable results.
• Led cross-functional teams in the execution of continuous improvement initiatives, resulting in higher levels of customer satisfaction.
• Enhanced reporting capabilities through the development of comprehensive performance dashboards that provided real-time visibility into key metrics.
• Facilitated training sessions on new processes/tools for team members, promoting widespread understanding and adoption.
• Implemented Lean Six Sigma principles to identify waste and improve overall process performance.
• Evaluated current processes to develop improvement plans.
• Gathered, documented, and modeled data to assess business trends.
• Collaborated with stakeholders to define project objectives and criteria.

Development and maintenance of HR/Logistics/ Operation System

Trouble shoot existing software.

• Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
• Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
• Coordinated IT operations activities to deliver smooth flow of daily business needs.
• Oversaw IT department operations and training.
• Oversaw HR department operations and training.

Development of web tool for the bank

• Improved software efficiency by troubleshooting and resolving coding issues.
• Saved time and resources by identifying and fixing bugs before product deployment.
• Updated old code bases to modern development standards, improving functionality.
• Discussed issues with team members to provide resolution and apply best practices.
• Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
• Developed software for desktop operating systems.

• Conversion of Images and Content of legal, educational documents to XML Format