MC JEDMER TORRALBA PE
CITY OF VALENZUELA
Summary
Diligent and customer-focused waiter with proven experience delivering excellent service in fast-paced dining environments. Skilled in multitasking, effective communication, and maintaining a positive guest experience under pressure. Known for reliability, adaptability, and strong time management skills. Committed to contributing to team success and ensuring consistent guest satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Waiter
Jebsen Maritime Incorporation
11.2018 - 12.2025
- Star Clippers Cruises
- Delivered exceptional service to an international guest population in a fast-paced cruise dining environment.
- Demonstrated adaptability to long service hours and high guest volumes while maintaining service quality.
- Worked closely with multicultural team members to ensure consistent service flow and guest satisfaction.
- Maintained strict adherence to sanitation, safety, and maritime hospitality standards.
- Managed multiple tables and dining sections efficiently during peak meal services.
- Addressed guest feedback professionally to ensure a positive onboard dining experience.
- Assisted in training new crew members on service procedures and company standards.
Waiter
MAGSAYSAY MARITIME CORPORATION
06.2017 - 05.2018
- Ponant Yacht Cruise and Expedition Ship
- Efficiently cleared, reset, and prepared tables to ensure smooth guest flow and timely seating during peak service periods.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining exceptional attention to detail.
- Delivered prompt, attentive service to a high volume of guests while upholding luxury cruise hospitality standards.
- Maintained immaculate cleanliness and organization of dining areas in compliance with onboard sanitation and safety regulations.
Banquet Food Server
MAKATI SHANGRI-LA HOTEL MANILA
02.2013 - 03.2016
- Makati Avenue, Makati City
- Streamlined food service operations to enhance efficiency and deliver a seamless, high-quality guest experience.
- Demonstrated exceptional tray-handling skills while navigating high-traffic event spaces, ensuring safe and precise service delivery.
- Actively participated in ongoing hospitality training programs to maintain alignment with five-star service standards and industry best practices.
- Proactively anticipated guest needs by refilling beverages, clearing tableware, and addressing concerns promptly throughout service periods.
Service Crew
Jollibee Foods Corporation
11.2008 - 04.2009
- Marulas, Valenzuela City
- Prepared food items accurately and efficiently while strictly adhering to food safety, hygiene, and sanitation standards.
Education
Hotel And Restaurant Services
Our Lady of Fatima University
Valenzuela City03-2013
Vocational - A.C. Computer Technician
St. Peterville Technical Center, Inc.
11-2010
Skills
- Strong multitasking
- Customer service
- Table Service & Setup
- Attention to detail
- Professional appearance
- Dining area maintenance
- Ability to Work Under Pressure
- Food & Beverage Knowledge
Certification
March 2011 TESDA National Certificate II - Food and Beverage Service
Additional Information
Nationality: Filipino
Religion: Roman Catholic
Civil Status: Single
Birthday: September 7,1991
Weight: 72kg
Height: 172cm
Language: Filipino, English, French
Timeline
Waiter
Jebsen Maritime Incorporation
11.2018 - 12.2025
Waiter
MAGSAYSAY MARITIME CORPORATION
06.2017 - 05.2018
Banquet Food Server
MAKATI SHANGRI-LA HOTEL MANILA
02.2013 - 03.2016
Service Crew
Jollibee Foods Corporation
11.2008 - 04.2009
Hotel And Restaurant Services
Our Lady of Fatima University
Vocational - A.C. Computer Technician
St. Peterville Technical Center, Inc.