Maywilyn Alaurin
Hotel Room Attendant
Taytay, Province Of Rizal,RIZ
Summary
Dynamic professional with a proven track record in enhancing guest satisfaction and streamlining operations at Discovery Suite's Manila. Skilled in maintaining high cleanliness standards and negotiating favorable supplier terms. Expert in guest relations and bathroom sanitation, adept at fostering welcoming environments and boosting efficiency. Demonstrated ability to resolve customer disputes and maintain safety awareness.
Overview
5
5
years of professional experience
Work History
Hotel Room Attendant
Discovery Suite's Manila
08.2022 - 01.2025
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Managed inventory levels and replenished supplies as needed, minimizing waste and reducing costs.
- Assisted in the development of new cleaning procedures resulting in streamlined operations.
- Upheld strict hygiene standards, adhering to proper cleaning protocols for optimal guest health and safety.
- Ensured safety and security of guests'' belongings through diligent handling and storage practices.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
- Addressed maintenance issues promptly, coordinating with engineering staff to resolve problems efficiently.
E-commerce Retailer
Self-employeed
06.2020 - 11.2021
- Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
- Utilized social media platforms for marketing purposes, showcasing new products and engaging with potential customers to drive interest in the online store.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Analyzed customer trends and provided insights to improve customer experience.
- Resolve customer disputes courteously to enhance customer satisfaction.
Education
Vocational Degree - NCII in Housekeeping - Hospitality
Pasig City Institute of Science And Technology
Pasig, Metro Manila, Philippines 04.2001 -
Skills
Guest satisfaction
Bathroom sanitation
Waste disposal
Furniture arrangement
Room inspections
Maintaining supplies
Vacuuming expertise
Restocking amenities
Housekeeping
Guest relations
Safety awareness
Maintenance reports
Lost and found procedures
Timeline
Hotel Room Attendant
Discovery Suite's Manila
08.2022 - 01.2025
E-commerce Retailer
Self-employeed
06.2020 - 11.2021
Vocational Degree - NCII in Housekeeping - Hospitality
Pasig City Institute of Science And Technology
04.2001 -
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