Summary
Overview
Work History
Education
Skills
Complexion
Personal Information
References
Software
Timeline
Generic
Mayvelyn B. Dizon

Mayvelyn B. Dizon

Minglanilla

Summary

I am a very enthusiastic and hardworking individual who have over 5 years of experience in giving professional and efficient quality service to various BPO companies. I have strong communication skills over the phone and emails. I am highly experienced in billing, collections, and property management. I also have expertise in maintenance, appointment setting, and leasing properties from my most recent employment. I'm a team player, but can steer the ship alone if the situation calls for it. I look forward to working with you in providing excellent work ethics and anything else you need help with


Overview

7
7
years of professional experience
2008
2008
years of post-secondary education

Work History

Contact Center Associate

RealPage Philippines Inc.
  • Answer calls for prospects who are inquiring about pricing and availability for their future home
  • Help them book their appointments to tour the property

Assistant to the Property Manager / Billing and Collections Officer

PMI PROFIT REALTY
10.2022 - 6 2023
  • Assists the Property Manager and Operations Manager in doing admins tasks such as bill entry, execution of lease renewals, management agreements and vendor accreditation, and all other tasks related to property management
  • I was also doing the collections during rental week and to remind them about their rent and send NTV’s for those who has not made their payment on time
  • Proficient in using Google Sheet, DocuSign, and Calendar Management
  • Has more than a year experience in using property management systems like PropertyWare, Appfolio, Rentvine, Buildium

Technical Support Advisor

Teledirect Philippines
03.2020 - 05.2020
  • Answer calls for customers that are having technical issue with their devices
  • Helps them to troubleshoot their device over the phone
  • Schedule their appointments to the service center if it can’t be resolved

Healthcare Executive

Omega Healthcare
08.2017 - 07.2019
  • Helps patients with their billing issues and payment processing

Resolution Specialist

UnitedHealth Group
11.2015 - 03.2017
  • Discuss to Doctors and Assistants about patient’s insurance coverage and illegibility
  • Process claims, pre-authorizations, and medical billing

Customer Service Associate

Eperformax Contact Centers and BPO
06.2013 - 05.2015
  • Manage seller’s listings and help them understand how the policy works

Education

Bachelor of Science - Psychology

SILLIMAN UNIVERSITY
Dumaguete City, 6200

Skills

ability to work under pressure

Complexion

Fair

Personal Information

  • Age: 38
  • Height: 5’2”
  • Weight: 65 kls.
  • Citizenship: Filipino
  • Date of Birth: 07/20/86
  • Gender: Female
  • Marital Status: Single
  • Religion: Roman Catholic

References

Tessa Sabana, Operations Manager, PMI Profit Realty

Software

PropertyWare, Appfolio, RentManager, RentVine, Google Suite, Google Calendar

Timeline

Assistant to the Property Manager / Billing and Collections Officer

PMI PROFIT REALTY
10.2022 - 6 2023

Technical Support Advisor

Teledirect Philippines
03.2020 - 05.2020

Healthcare Executive

Omega Healthcare
08.2017 - 07.2019

Resolution Specialist

UnitedHealth Group
11.2015 - 03.2017

Customer Service Associate

Eperformax Contact Centers and BPO
06.2013 - 05.2015

Contact Center Associate

RealPage Philippines Inc.

Bachelor of Science - Psychology

SILLIMAN UNIVERSITY
Mayvelyn B. Dizon