Maynard June Neri
Manulife Philippines
Minglanilla, Cebu,CEB
28
years of professional experience
Strategic operations leader with proven expertise in enhancing business performance through effective process improvements and collaboration. Specializes in driving operational efficiency and supporting organizational goals. Committed to continuous improvement, delivering targeted results while fostering adaptable team environments.
Work History
Financial Advisor
9 Months- Developed strategies to attract and connect with prospective clients, enhancing engagement opportunities.
- Consulted with clients to create financial roadmaps, guiding progress toward monetary goals.
- Provide proactive and objective financial advice on Manulife’s products and services that maximize growth of the client’s money.
Area Manager
5 Months- Managed operations by coordinating supervisory responsibilities, inventory control, performance evaluations, process improvements, and promotion planning to enhance overall operational efficiency.
- Managed operation by coordinating all supervisory responsibilities, inventory control, performance evaluation, process improvements and promotion planning.
- Supervised business functions, employee staffing, and financial accountability for stores to ensure alignment with organizational goals.
- Coordinated preventive and predictive maintenance programs to ensure optimal equipment functionality and reduce downtime.
Operations Manager
5 Months- Directed day-to-day operations by spearheading execution of short-term and long-term strategies to achieve business plans and profitability goals.
- Developed process improvement initiatives and assessed operational effectiveness.
- Identified deficiencies and conducted root-cause analysis to implement solutions.
- Implemented best practices to enhance customer service delivery.
Operations Manager-Thirsty
4 Months- Managed day-to-day operations by leading in the pursuance of business objectives and profitability goals
- Evaluated and motivated personnel to enhance performance and achieve goals.
- Collaborated with team leaders to conduct quality audits, ensuring compliance and standards.
- Guided direct reports in understanding and adapting to evolving customer needs and expectations.
Regional Manager-Visayas
1 Year- Led business expansion initiatives in the Visayas area to enhance market presence.
- Cultivated and maintained dealer relationships to foster collaboration and increase profitability.
- Cultivated and maintained Dealers relationships to drive mutually beneficial collaboration and bottom-line profits.
- Monitored customer service standards across all outlets. delivery of customer service standards across all outlets.
Restaurant Manager
9 Years 10 Months- Developed annual operating plan to align store objectives with customer needs and employee growth.
- Coordinated restaurant activities to enhance customer service and foster employee development.
- Optimized profits by controlling food cost, labor cost and operating expenditures.
- Mentored team members on food safety, sanitation, menu education, industry best practices, and up-selling to increase revenue.
- Conducted periodic system audits on adherence to internal controls and operating standards.
Restaurant Manager
11 Years- Developed store annual operating plan to align operational goals with business strategy.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Optimized profits by controlling food cost, labor cost and operating expenditures.
- Coached team members on food safety, sanitation, menu education, and up-selling techniques to enhance customer experience and increase sales.
- Conducted periodic system audits on adherence to internal controls and operating standards.
Education
Bachelor of Arts - English
Skills
Problem-solving skills
Analytical thinking
Critical thinking
Financial planning
Leadership skills
Problem-solving techniques
Detail-oriented
Personal Information
Title: Operations Manager
Timeline
Financial Advisor
Manulife Philippines
04.2024 - 01.2025Read More
Area Manager
New York Buffalo Brad’s Hot Wings/ 5BDF Corp.
04.2022 - 09.2022Read More
Operations Manager
Sonnet’s Catering Services, Inc.
05.2021 - 10.2021Read More
Operations Manager-Thirsty
Pages Holdings, Inc.
02.2020 - 06.2020Read More
Regional Manager-Visayas
Jimini Foods Group/ Pizza Pedricos Food Corp.
11.2018 - 11.2019Read More
Restaurant Manager
Jollibee Cebu Mango/ Legacy Fastfood Corp.
05.2008 - 03.2018Read More
Restaurant Manager
Jollibee Metro Colon/ Worthy Foods Corp.
04.1997 - 04.2008Read More
Adventist University of the Philippines
Bachelor of Arts from English
Read More