Maylyn Caindoy
Wholesale / Retail / Merchandising Sales Manager
QUEZON CITY
Summary
Seasoned Retail Supervisor / Manager with a strong 15 years of history in the Sales Industry leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping the teams productive and motivated. Focus on driving revenue growth with proactive and strategic approaches.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Warehouse Manager
Century Park
Espiritu Santo
12.2023 - 07.2024
- Assist in the loading and unloading of trucks; Perform other duties as assigned by the supervisor
- Warehouse Clerk requirements and qualifications
- A Warehouse Manager prepares and receives orders as well as moves, stocks, scans and records product inventory
- They can work internally for a company or outside
- Following workplace health and safety rules when handling goods; Ensuring efficient operations by adhering to operational procedures, rules and schedules
- Receive new inventory or shipments ..
- For the warehouse to run efficiently, it needs regular deliveries to ensure a full inventory
- We handle the recording and maintaining of inventory, advising the imports received and items exported
- Accommodate and carefully handle fragile merchandise; Track and document exact shipment arrival and departure times; Tag and label merchandise; Enforces inventory controls by collecting stock location orders and printing requests
- Provides quality service by following organization standards
- Additionally, they commonly assist with updating and providing accurate records of inventory
- A warehouse worker maintains organization in the company warehouse
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Senior Sales Assistant / FACTORY OUTLET STORE
GMG (Gulf Marketing Group)
01.2022 - 08.2022
- Managed the shop in all SOP with the great leadership to the store members
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
- Preserved product quality by maintaining stockrooms and disposing of damaged items
- Supervised work of Cashiers, training new team members and monitoring performance
- Request store stocks and deliveries of the items
- Oversaw annual store budget and worked closely with corporate and financial departments on reporting and payroll
- Enable consistent sales by empowering front-liner staff with tools to successfully promote products
- Increased sales by optimizing in-store promotional strategies
- Contributed to merchandising ideas at team meetings to increase sales
- Developed store budget, monitored expenditures and completed financial reports.
Senior Sales Assistant / CONVERSE STORE
GMG (Gulf Marketing Group)
04.2019 - 12.2021
- Managed the store, for 2 years in Pandemic time
- Managed inventory tracking and physical inventory counts to minimize loss
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
- Monitored employee performance and identified performance gaps for corrective action
- Trained and mentored associates to teach daily tasks and procedures
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Evaluated store performance and incorporated feedback to implement improvement plans
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products
- Build relationships with key customers and stakeholders to grow business networks and locate new opportunities
- Oversaw storewide merchandising benchmarks to maintain operational excellence
Sales Assistant
Al Shaya W.L.L
01.2018 - 03.2019
- I worked as a Sales Representative under COS (Swedish Brand) store in Bahrain
- Assisting customer in a High Standard way since our Brand is a High Quality Brand from Sweden
- Learn and Be familiarize with the Brand, Material, Way of style, Brand Trends
- Engaged in Sales-oriented discussions to determine customer pain points
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers
- Computed purchases and received and processed cash or credit card payment
- Maintained knowledge of Sales & Promotions, return policies and security practices
- Described merchandise and explained use, operation and care
- Helped customers find specific products, answered questions and offered product advice.
Senior Sales Associate
Jawad Business Group
06.2015 - 12.2017
- I worked as a Senior Sales Representative in a Portuguese Brand 'ORIGEM' in Kingdom of Bahrain
- Senior Sales Representative is like an assistant Manager of the store since it was just a 5-6 staff in the Store
- Kept customers engaged with positive, sales minded attitude demonstrating pride in products
- Mentored new sales team members on company standards, customer service techniques and effective sales strategies
- Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service
- Fashioned custom retail window displays promoting seasonal products with themes and props to entice customers
- Met or exceeded all goals and Key Performance Indicators (KPI's)
Store Supervisor
NIKE PARK
10.2009 - 03.2015
- Store Supervisor / Store Manager leads the team in the store
- Monitor Store Operation such as Store Sales, Stock ordering, Staff Sales, Monthly Target and Inventory Check every week
- Staff allocation of target per day / week / monthly
- Staff Performances Top Seller and Most Valuable Staff of the Month
- Setting up Store Monthly Meeting and Team Building to come up with the new plan every month
- Checking the Merchandizer with the New concept of the Store
- Reporting at the end of the day with the Operation Manager / Team for the Sales and Store Performances for the week
- Handling Customer complain, Request Transferring stock from different branch to the Branch
- Attending Weekly Supervisor Meeting in the Main Office
- Leadership and Responsible in all Task and capabilities that each Staff expect from you.
Sales Representative / Cashier
Sports Central SM (Supermalls Affiliates)
03.2008 - 09.2009
- Store Cashier and Assistant Sales must be very flexible and time management in assisting the customer and processing the payment
- Knowledgeable in the POS machine in SM supermalls
- Fast and with high pre- Caution in handling Money and Card transaction
- Willing to be supervised by a senior colleague
- Professionalism is a must.
Restaurant Assistant Staff
Conti's Pastry Shop and Restaurant
02.2007 - 02.2008
- In Hospitality / Restaurant Service crew should be a very flexible staff
- Order taking, Servicing the guest order on time
- Process the payment via POS machine with very familiarization of the Veri phone (Card) machine
- Familiar with the Menu and the Ingredients of it
- Menu knowledge and Product specification
- Multitasking in the Dining floor.
Education
Bachelor's / College Degree - Associate Hotel Restaurant Management
St. John Technological College of The Philippines
Novaliches, Quezon City 03.2008 - 01.2009
College Level (Undergraduate) - Bachelor of Science in Secondary Education
Negros Oriental State University
Negros Oriental Philippines 06.2006 - 01.2008
Skills
MS Word
Certification
09/02/2022, DEPARTMENT OF MIGRANT WORKER Pre-Employment Orientation Seminar, DMW-PEOS-0001382394-PS
Governmentdocuments
- Passport, P0817449B, PE MANAMA BAHRAIN, 02/25/2029
- NBI Clearance, C530HMXN78-MA59398789, 01/27/2024
Personal Information
- Age: 37
- Nationality: Filipino
Trainingsseminars
- 09/27/2022, 11/15/2022, Customer Service Representative II, TTEC (BPO Company), Dumaguete, Negros Oriental
- 05/05/2017, 12/01/2017, IELTS Preparatory Course, Filipino Training Institute, Kingdom of Bahrain
- 11/07/2016, 11/07/2016, Selling Skills Workshop, Jawad Business Group, Kingdom of Bahrain
- 10/12/2015, 10/12/2015, Basic Health and Safety, Jawad Business Group, Kingdom of Bahrain
- 08/10/2015, 08/10/2015, The 2 day Strive for Excellence Level 1 Program, Jawad Business Group, Kingdom of Bahrain
Languages
Fluent in English
References
- Rashwan Awwad, Operations Manager, Gulf Marketing Group, 0973-33397088, rashwan.a@gmg.com
- Ritchell Rebusquillo, CSR Trainer, TTEC Dumaguete Branch, 09388088151, ritchell.rebusquillo@ttec.com
Timeline
Warehouse Manager
Century Park
12.2023 - 07.2024
Senior Sales Assistant / FACTORY OUTLET STORE
GMG (Gulf Marketing Group)
01.2022 - 08.2022
Senior Sales Assistant / CONVERSE STORE
GMG (Gulf Marketing Group)
04.2019 - 12.2021
Sales Assistant
Al Shaya W.L.L
01.2018 - 03.2019
Senior Sales Associate
Jawad Business Group
06.2015 - 12.2017
Store Supervisor
NIKE PARK
10.2009 - 03.2015
Sales Representative / Cashier
Sports Central SM (Supermalls Affiliates)
03.2008 - 09.2009
Bachelor's / College Degree - Associate Hotel Restaurant Management
St. John Technological College of The Philippines
03.2008 - 01.2009
Restaurant Assistant Staff
Conti's Pastry Shop and Restaurant
02.2007 - 02.2008
College Level (Undergraduate) - Bachelor of Science in Secondary Education
Negros Oriental State University
06.2006 - 01.2008
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