MAY KARLA S. MENDOZA

Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays

• Supported on-time project completion by effectively prioritizing tasks and managing workflow.

• Maintained a clean and organized store environment to improve overall shopping experience for customers.

• Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
• Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.

• Developed comprehensive marketing plans in alignment with overall business goals and objectives.

• Deployed well-coordinated campaigns, events and public relations strategies to promote brand.

• Completed keyword research to target clients based on keyword targeting.
• Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.
• Managed successful link-building campaigns, securing high-quality backlinks from reputable websites.
• Improved website rankings by conducting comprehensive keyword research and optimizing on-page content.

• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
• Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

• Liaised successfully between internal departments/external partners delivering clear communications supporting collaboration and alignment across all levels.
• Supported decision-making processes with thorough research on various topics related to the organization''s goals and objectives.
• Optimized time management for the executive by keeping detailed calendars updated with appointments while prioritizing tasks based on urgency or importance levels effectively.
• Streamlined communication for the executive by promptly responding to inquiries and directing requests to appropriate departments.

• Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
• Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
• Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.

• Promoted product related services and plans for installation, delivery, credit financing or extended protection plans.
• Managed multiple concurrent projects efficiently while maintaining excellent communication with all stakeholders involved.
• Supported marketing initiatives by promoting special offers or loyalty programs during customer interactions, driving increased revenue streams for the organization.

• Participated in requirements meetings to understand business needs.
• Used statistical methods to analyze data and generate useful business reports.
• Produced monthly reports using advanced Excel spreadsheet functions.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.