Mayette Cabrera

• Provided customer support for telecommunications clients through inbound customer service channels.
• Assisted international customers with account inquiries, billing concerns, service issues, and troubleshooting.
• Resolved customer complaints professionally while maintaining high customer satisfaction.
• Demonstrated strong communication, active listening, and problem-solving skills.
• Consistently met company standards for quality service and customer experience.
• Managed multiple customer interactions while maintaining accuracy and professionalism.

• Assisted guests with reservations, check-ins, check-outs, and inquiries.
• Handled customer concerns and provided timely solutions to ensure guest satisfaction.
• Maintained accurate records and coordinated with multiple departments.
• Delivered excellent customer service in a fast-paced environment.

• Coordinated client requirements and event operations.
• Provided customer-focused service during events and functions.
• Assisted in resolving client concerns and ensuring service quality.
• Worked effectively within a team to deliver successful events.