As an administrative staff member, I adeptly handle email communication, Promptly addressing inquiries, organizing emails, encoding data, scheduling calls, and ensuring that i attend to all inquiries to the best of my ability.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Loan Mortgage Coordinator
U.S Mortgage Company
10.2023 - 06.2024
Company Overview: Confidential
Reviewing and processing mortgage loan applications
Collecting and verifying necessary documentation from borrowers (e.g., income statements, credit reports, employment verification)
Acting as the primary point of contact for borrowers throughout the loan process
Communicating with loan officers, underwriters, real estate agents, and other relevant parties
Ensuring all required documents are accurately completed and submitted on time
Verifying the accuracy and completeness of application information
Providing exceptional customer service to borrowers, answering their questions, and addressing their concerns
Guiding borrowers through each step of the mortgage process
Confidential
Cold Caller
US Company
03.2022 - 09.2023
Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
Sourced and pre-qualified leads and identified new business opportunities by dialing [Number] daily outbound calls to build partnerships and achieve sales quota.
Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
Participated in regular training sessions to continuously improve communication skills and product knowledge.
Answered questions about company offerings with knowledgeable responses about products and services.
Sales Consultant
De Silva Realty Corporation
07.2019 - 09.2023
Meeting with clients to discuss their sales needs and objectives
Understanding client products, services, and target markets
Building and maintaining strong relationships with key clients
Ensuring high levels of customer satisfaction and loyalty