Summary
Overview
Work History
Education
Skills
Timeline
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May Anne Berdiflor

Quezon City

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

BUSINESS OPERATION ASSOCIATE

Accenture
11.2021 - Current
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Enhanced team productivity through effective communication, collaboration, and time management strategies.


DATA ANALYST/TRANSACTION PROCESSING ASSOCIATE

Accenture
01.2018 - 11.2021
  • Processing payments. Review medical claims and data entry. Verification of Eligibility and benefits.
  • Generate invoices for medical plans and subscribers and process prior authorization and escalate clinical review.
  • Utilized advanced Excel skills for organizing large datasets pertaining to refunds processed, enabling quick retrieval of relevant information when needed.

Education

Bachelor of Science - Information Technology

STI College Fairview
Quezon City, Metro Manila, Philippines
05.2017

Skills

  • Data Analysis & Reporting
  • Time Management
  • File Management
  • Client inquiries
  • Process Improvement
  • Organizational Skills
  • Process Analysis
  • MS Office(Word/Excel/PPT)
  • Google SpreedSheet
  • Excel VBA/Macro

Timeline

BUSINESS OPERATION ASSOCIATE

Accenture
11.2021 - Current

DATA ANALYST/TRANSACTION PROCESSING ASSOCIATE

Accenture
01.2018 - 11.2021

Bachelor of Science - Information Technology

STI College Fairview

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May Anne Berdiflor