MAY ANN DE CASTRO
TRANSPORT ASSISTANT
SAN PABLO CITY
Summary
Dynamic transportation logistics professional with a proven track record of driving efficiency and optimizing operations. Expertise in route planning, vehicle maintenance coordination, and inventory management ensures seamless processes and timely deliveries. Renowned for fostering collaboration and adaptability in fast-paced environments while consistently delivering results. A positive attitude, strong communication skills, and a proactive approach to problem-solving contribute to success in every endeavor.
Overview
22
22
years of professional experience
Work History
Transport Assistant
SERVICIO FILIPINO INC.
06.2024 - Current
- Provided excellent customer service by addressing client inquiries promptly and professionally.
- Manage daily dispatch and coordinate with 3rd party carriers.
- Improved communication between drivers and dispatchers, resulting in reduced response times for service calls.
- Monitored driver performance by evaluating metrics such as on-time deliveries, fuel efficiency, and adherence to safety protocols.
- Regularly analyzed warehouse performance data, generating reports to identify trends, assess KPIs, and implement strategies for continuous improvement.
- Reconciled SO intransit variances such as Short/over or missing.
- Follow up Avon branches for Un-transacted items.
- Coordinate with Forwarder for any delivery issue & Concern.
- Truck Reliability Monitoring
Transport Assistant
Collabera Technologies Private Limited
01.2019 - 05.2024
- On time Delivery Performance
- KPI Monitoring per Month
- Performed Daily huddle with Forwarders to align critical item and delivery updates.
- Monitoring Delivery accuracy and completeness.
- Enhanced overall transport efficiency with thorough route planning, minimizing delays and disruptions.
- Manage 170 locations for delivery accuracy.
Warehouse Load Planner
DHL Supply Chain Phil. Inc.
05.2016 - 01.2019
- Releasing of SO (Sales order).
- Monitoring of Pickers productivity and replenishments.
- Daily query of reports for the volume of pallets per forwarders.
- Monitoring pickers productivity and manning per day.
- Streamlined load planning processes by implementing efficient scheduling and routing strategies.
- Provided detailed instruction to various customers and associates from other shifts by phone and e-mail.
- Collaborated with warehouse teams, ensuring accurate and timely loading of shipments onto trucks.
OUTBOUND CLERK
ARM Warehouse Management and Consultancy Inc.
05.2010 - 04.2016
- Confirmation/printing of delivery receipts (DR) thru WMS (Warehouse management sys.)
- Daily monitoring of truck/dispatch adherence.
- Daily query of reports for Sales order headers/details.
- Trip ticket Issuance for all forwarders assigned.
- Daily checking and update trip ticket history.
- Encoding of manual DR’s for incentives (coda, HBLM).
- Collaborated with other departments to streamline processes and improve overall operations.
- Proactively communicated with supervisors regarding any discrepancies found during the picking process that may impact order fulfilment.
Dispatch Clerk
ARM Warehouse Management and Consultancy Inc.
10.2009 - 04.2010
- Validating DR’s vs. actual item.
- Checking DR’s from actual product.
- Consolidate item per category.
- Ensure good quality to be served.
- Assisting in loading of products.
- Ensure early departure of trucks to meet dispatched schedule per day.
Receiving Clerk
02.2009 - 08.2009
- Checking delivery receipts CFT/NCFT vs. Axapta/WMS system.
- Weekly /monthly submission of reports for STO Stock transfer order and defective item.
- Checking samples for transaction if ready for picking and dispatching.
- Weekly and monthly submission of billing per forwarders.
Transportation Clerk – APMI2 – BATINO
05.2007 - 08.2008
- Weekly and Monthly monitoring submission of billing per Forwarders.
- Tagging Picked orders thru FMS (Freight Management Sys.)
- Update All branches if received the delivery on time.
Salesclerk
Total Manel’s Dept Store
11.2005 - 12.2005
- Developed strong relationships with customers, driving repeat business and loyalty.
- Kept front check out area clean and organized for efficient service.
Production Operator
Monde Nissin Corp.
03.2004 - 08.2004
Sales Clerk
One Centro Dept. Store
06.2003 - 11.2003
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Education
2 YEAR TOURISM MANAGEMENT - Tourism Management
PWU
CDCEC STA/ CRUZ LAGUNA 04.2001 - 01.2001
High School Diploma -
CALUMPANG NATIONAL HIGH SCHOOL
CALUMPANG LAGUNA 04.2001 - 01.1995
Skills
- Skilled in Microsoft Office applications
- Effective communication
- Team coordination for shared objectives
- Analytical problem-solving skills
- Flexible scheduling availability
- Safe driving practices
- Efficient load management
- Logistics management
- Commitment to service quality
- Transportation logistics oversight
References
Tonie, palacio, Transport and warehouse Manager, 0917-550-5544, Avon Cosmetics, Pacific Star Building, Makati City
Awards
DHL Supply Chain Best employee (LOAD PLANNING) AUGUST 3, 2018, Avon Cosmetics Outstanding Performance (Transport) JUNE 30, 2023
Timeline
Transport Assistant
SERVICIO FILIPINO INC.
06.2024 - Current
Transport Assistant
Collabera Technologies Private Limited
01.2019 - 05.2024
Warehouse Load Planner
DHL Supply Chain Phil. Inc.
05.2016 - 01.2019
OUTBOUND CLERK
ARM Warehouse Management and Consultancy Inc.
05.2010 - 04.2016
Dispatch Clerk
ARM Warehouse Management and Consultancy Inc.
10.2009 - 04.2010
Receiving Clerk
02.2009 - 08.2009
Transportation Clerk – APMI2 – BATINO
05.2007 - 08.2008
Salesclerk
Total Manel’s Dept Store
11.2005 - 12.2005
Production Operator
Monde Nissin Corp.
03.2004 - 08.2004
Sales Clerk
One Centro Dept. Store
06.2003 - 11.2003
2 YEAR TOURISM MANAGEMENT - Tourism Management
PWU
04.2001 - 01.2001
High School Diploma -
CALUMPANG NATIONAL HIGH SCHOOL
04.2001 - 01.1995
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