May Mataac
1036 Leyte Del Sur Sampaloc Manila
Summary
I am one of the top agent sales at infocom..
Overview
20
20
years of professional experience
1
1
Certification
Work History
Call Center Agent, Inbound Sales
Infocom
11.2023 - 02.2025
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Resolved customer complaints, resulting in higher customer retention rates.
- Maintained high-quality customer service by adhering to call center policies and procedures.
- Participated in ongoing training programs to enhance product knowledge and stay current on industry trends or changes in policies and procedures.
Sales Agent
Sm Horizon
01.2005 - 07.2006
Education
Bachelor Of Secondary Education - Teacher
University of Manila
Manila04.2003
2yrs Course - Secretary
Pup Lepanto
Secretary04.2000
Skills
- Goal oriented
- Computer skills
- Typing speed
- Building rapport
- Data entry
- Inbound and outbound calls
Certification
One of the top agent at infocom
Telesales agent
I am may one of the top agent sales at infocom..
Timeline
Call Center Agent, Inbound Sales
Infocom
11.2023 - 02.2025
Sales Agent
Sm Horizon
01.2005 - 07.2006
Bachelor Of Secondary Education - Teacher
University of Manila
2yrs Course - Secretary
Pup Lepanto