Summary
Overview
Work History
Education
Skills
Certification
Telesales agent
Timeline
Generic
May Mataac

May Mataac

1036 Leyte Del Sur Sampaloc Manila

Summary

I am one of the top agent sales at infocom..

Overview

20
20
years of professional experience
1
1
Certification

Work History

Call Center Agent, Inbound Sales

Infocom
11.2023 - 02.2025
  • Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
  • Resolved customer complaints, resulting in higher customer retention rates.
  • Maintained high-quality customer service by adhering to call center policies and procedures.
  • Participated in ongoing training programs to enhance product knowledge and stay current on industry trends or changes in policies and procedures.

Sales Agent

Sm Horizon
01.2005 - 07.2006

Education

Bachelor Of Secondary Education - Teacher

University of Manila
Manila
04.2003

2yrs Course - Secretary

Pup Lepanto
Secretary
04.2000

Skills

  • Goal oriented
  • Computer skills
  • Typing speed
  • Building rapport
  • Data entry
  • Inbound and outbound calls

Certification

One of the top agent at infocom

Telesales agent

I am may one of the top agent sales at infocom..

Timeline

Call Center Agent, Inbound Sales

Infocom
11.2023 - 02.2025

Sales Agent

Sm Horizon
01.2005 - 07.2006

Bachelor Of Secondary Education - Teacher

University of Manila

2yrs Course - Secretary

Pup Lepanto

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May Mataac