May Guste
Special Projects Head
Bocaue, Province Of Bulacan,BUL
Summary
Head of Operations | Contact Center | Business Process | Shared Service Center | Finance, Accounting | Employee Services Delivery Operations | Financial and People Management | Project Management
Overview
15
15
years of professional experience
Work History
Motolite Express Hatid – Special Projects Head
Oriental and Motolite Marketing Corporation
02.2025 - 06.2026
- Project Management
- Cost Management
- Monitoring and Control
- Technical Training
- Inventory Management
Motolite Express Hatid - Head of Hub Operations
Oriental and Motolite Marketing Corporation
01.2019 - 01.2025
- Rider Fleet Management
- Distributor Relations
- Project Management
- Department AP
- Distributor Collections
- Department FICO
- OPEX Management
- Sales and Marketing
Motolite Express Hatid Supervisor Customer Service Supervisor
Oriental and Motolite Marketing Corporation
01.2016 - 12.2018
- Call Center Management
- Customer Service
- Distributor Relations
- Project Management
- Sales and Marketing
Accounts Payable, Payments Specialist
Nestlé Business Services Manila, Inc.
09.2014 - 12.2015
- Accounts Payable Payment Execution
- Funding
Customer Relations
Nestlé Business Services Manila, Inc.
08.2012 - 08.2014
- Inbound
- Outbound
- Customer Service
- Floor walker/ Officer in charge
- Funding
Customer Service Representative/Team OIC-Floor walker/ Retention Team
Stream Global Services
11.2011 - 07.2012
- Inbound
- Outbound
- Customer Service
- Technical Support (mobile phone troubleshooting)
- Floor walker/ Officer in charge
Customer Service Associate
NCO
01.2011 - 11.2011
- Handled inbound/outbound calls for multiple accounts and service types
- Inbound
- Outbound
- Customer Service
- Technical Support (mobile phone troubleshooting)
Education
Bachelor of Science - Nursing
01.2008
Completed
Skills
Operations Management
Distributor Management
Project Management
Cost Management
AR/ AP
People Management
Customer Relations
Report/ Analytics
Operational Efficiency
Fleet Management
P&L Analysis
Customer service
Problem-solving
Time management
Multitasking
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Critical thinking
Computer skills
Organizational skills
Decision-making
Problem resolution
Organization and time management
References
- Ed, Siongco, Senior Manager, 0917 806 1943, Mercury Battery Industries Inc.
- Analee, Feble, Source to Pay Lead, 0919 060 6169, Nestle Business Services Manila
- Gerry, De Jesus, Owner, 0917 801 2455, Gr8 Ventures Marketing Inc.
- Marcus, Tee, Owner, 0917 324 2345, MPT Battery Marketing Inc.
- Natalio, Omictin Jr., Regional Sales Manager, 0917 1823 641, Oriental and Motolite Marketing Corporation
Timeline
Motolite Express Hatid – Special Projects Head - Oriental and Motolite Marketing Corporation
02.2025 - 06.2026
Motolite Express Hatid - Head of Hub Operations - Oriental and Motolite Marketing Corporation
01.2019 - 01.2025
Motolite Express Hatid Supervisor Customer Service Supervisor - Oriental and Motolite Marketing Corporation
01.2016 - 12.2018
Accounts Payable, Payments Specialist - Nestlé Business Services Manila, Inc.
09.2014 - 12.2015
Customer Relations - Nestlé Business Services Manila, Inc.
08.2012 - 08.2014
Customer Service Representative/Team OIC-Floor walker/ Retention Team - Stream Global Services
11.2011 - 07.2012
Customer Service Associate - NCO
01.2011 - 11.2011
Centro Escolar University - Bachelor of Science, Nursing
Trainings
- Systematic Managerial Analysis - Ramcar Academy
- Leadership Development Training - Inspire Leadership Consultancy
- Applied Project Management - Franklin Covey, Inc.
- Accounting for Non-Accountants - Business Maker Academy
- Basic Leadership Development - Ramcar Academy
- Project Management - Ramcar Academy
- Leading and Managing Enterprise Change - Ramcar Academy
- Performance Management System - Ramcar Academy
Personal Information
- Gender: Female
- Age: 39 years old
- Nationality: Filipino
- Civil Status: Separated
- Children: 2 girls
- Religion: Roman Catholic