MAY ANZANO-AUSTRIA

• Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
• Managed financial functions such as operations budgeting, accounts payable and accounts receivable.
• Devised marketing strategies to reach untapped markets, convert potential clients and amplify sales revenue.
• Met with product suppliers, negotiated supply contracts and established partnerships to facilitate delivery of raw materials and products.
• Increased sales and customer satisfaction through personalized servicing.

• Receive, record and resolve complaints from clients

pertaining to distribution electricity issues

• Clarified customer issues and determined root cause of problems to resolve service complaints.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Greeting customers, helping them find items in the store and ringing up purchases.
• Used excellent upselling skills to suggest additional or higher value products, making suggestions based on customer needs.
• Ensured customer retention by providing proactive, helpful, attentive and friendly service.

• Takes orders and serves food and beverages to guests.
• Optimized customer experience, serving each guest with sincere, positive and enthusiastic attitude.
• Anticipated and addressed guests' service needs.
• Optimized customer experience, serving each guest with sincere, positive and enthusiastic attitude.
• Maintained safe hygiene and food handling standards for full compliance.
• Seated guests quickly and coordinated timely service to minimise table wait times.
• Delivered friendly and fast service to process high-volume food and drink orders at peak times.