MAXINE B. PASIA
PASIG CITY
Summary
Medical billing professional with strong focus on accuracy and efficiency in processing healthcare claims. Demonstrates thorough understanding of insurance guidelines and billing procedures. A reliable team player who adapts to changing needs and is committed to achieving optimal results through collaboration and attention to detail. Strong in resolving billing issues, handling denials, and ensuring accurate and timely reimbursements.
Overview
5
5
years of professional experience
Work History
Medical Biller
Peoples Healthcare LLc
10.2021 - 09.2024
- Verified insurance of patients to determine eligibility.
- Utilized Office Ally, Simple Practice, Tebra and Payer portals (Availity, Navinet, Novitasphere, UHC) for patient data management, ensuring accurate and timely entry of personal, clinical, and billing information into the electronic health record system.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Posted payments and collections on regular basis.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Conducted detailed analyses of billing cycles to identify patterns and implement strategies for reducing delays in payments.
Administrative Assistant
Gao Shou Technology Management Inc.
09.2020 - 08.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
Guest Contact Center Agent
Foundever
10.2019 - 08.2020
- Identifying customers’ needs, clarify information, research every issue and providing solutions
- Answer calls and/or emails within guidelines/goals established by the client and contact center management
- Meet personal/team qualitative and quantitative targets
- Maintained high call quality standards by adhering to company policies and procedures for each interaction.
Skills
- Medical billing
- Insurance verification
- Attention to detail
- Billing and collection procedures
- Accounts receivable
- Claim submission
- Data entry
- Electronic claims
- HIPAA compliance
- Denial management
- Verbal and written communication
- Multitasking and organization
Timeline
Medical Biller
Peoples Healthcare LLc
10.2021 - 09.2024
Administrative Assistant
Gao Shou Technology Management Inc.
09.2020 - 08.2021
Guest Contact Center Agent
Foundever
10.2019 - 08.2020
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