Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ma. Vintianne Campomanes

Biology
Cebu City

Summary

Adaptable and collaborative team member with a proven track record at SandBox Entertainment, where I enhanced client service through efficient chat support and innovative solutions. My ability to quickly adjust to new environments and my expertise in live chat support contributed significantly to departmental growth, demonstrating a strong blend of technical skills and interpersonal abilities to achieve impactful results

Overview

1
1
year of professional experience

Work History

Chat Support

SandBox Entertainment
08.2023 - 12.2024
  • Efficiently assist customers with inquiries and resolve issues via chat, ensuring timely support during peak hours.
  • Coordinate with colleagues and IT teams to generate ideas that improve maintenance procedures and deliver consistent, smooth client service.
  • Maintain professionalism and ensure that any conflicts with colleagues do not impact work performance or productivity.
  • Contributed to the company's growth by identifying opportunities to expand the equipment department based on market trends and industry developments.
  • Guided new hires through their adjustment period and helped them feel comfortable in the workplace.


Education

Bachelor of Science - Biology

University of The Visayas
Cebu City, Province Of Cebu, Philippines
08-2021

Skills

Remote chat support

Interests

Traveling is one of my passions, and I enjoy exploring different cultures through food, museums, language, and traditions

I have hobbies such as swimming

I am professionally interested in personal growth, leadership, and exploring how technology can address everyday challenges

Timeline

Chat Support

SandBox Entertainment
08.2023 - 12.2024

Bachelor of Science - Biology

University of The Visayas
Ma. Vintianne CampomanesBiology