MaVilma Norman

• Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.

• Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replenished guest room water glasses, toiletries, and paper products.
• Take an extra step to insure guest satisfaction.

Notifying managers of necessary repairs

Dust furniture

Vacuum floors

Follow the health and safety rules

Hotel room cleaning

Restocking hotel food and beverages

Change bed linen and make beds

Changing sheets and towels

Keeping corridors clean

Greeting hotel guests

Replace used towels

Anticipating guest needs

Provide related housekeeping services

Vacuum carpets

Assist in guest services

Clean bathrooms

Reporting room vacancy status

Trash collecting

Follow hotel security guidelines

Help guests retrieve lost items

Provide workplace safety and security

Check and maintain stock levels

Checks and secures the rooms

Cleaning and stocking restrooms

• Maintained client treatment records and designed long-term care programs for return customers.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Evaluated client conditions to recommend appropriate massage therapy methods.

• Provide 30-60 minute massages to clients by appointment.
• Guide clients through service offerings and determine which massages would benefit them the most.
• Take a detailed client history and note any health conditions.