Maureen Eden San Juan

• Developed comprehensive business plans to guide operational strategies and growth initiatives.
• Established and maintained client relationships to enhance customer loyalty and retention efforts.
• Implemented marketing campaigns utilizing social media platforms to increase brand visibility.
• Analyzed market trends to identify new opportunities for product development and service improvement.
• Negotiated contracts with suppliers to secure favorable terms and mitigate risks associated with procurement.
• Managed financial forecasting and budgeting to ensure sustainable business growth and profitability.
• Analyzed sales data to identify trends, adjusting marketing strategies to capture new market segments.
• Reduced operational expenses, reviewing and adjusting budgets to align with financial goals.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.

Responsibilities in Human Resource

• Plan, create, organize and control all activities of the department in line with the organizational goals.
• Create Salary Grading, Employee Compensation and Incentive Programs.
• Implement and annually update the compensation program; rewrite job descriptions as necessary; conduct annual salary surveys and develop merit pool (salary budget); analyze compensation; monitor the performance evaluation program and revise as necessary.
• Develop, recommend and implement personnel policies and procedures; prepare and maintain organizational handbook and manuals; perform benefits administration to include claims resolution and annual re-evaluation of policies for cost-effectiveness.
• Execute manpower planning and conduct recruitment efforts for all exempt and nonexempt personnel; conduct new-employee orientations; monitor career-pathing program, employee relations counseling, and exit interviewing; and, write and place job advertisements.
• Establish and maintain department records and reports.
• Consult legal counsel to ensure that policies comply with the Labor law.
• Advise management in appropriate resolution of employee relations issues.
• Administer benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.
• Prepare employee separation notices and related documentation, and conduct exit interviews to determine reasons in order to closely monitor the attrition rate.

Responsibilities in Quality Management System

• Develop and execute strategies that are aligned with the overall organizational strategy.
• Responsible for managing this area through directing managers & directors to complete agreed upon objectives.
• Ensure that processes needed for the QMS are created, established, implemented, maintained, & audited.
• Ensure the promotion of awareness of internal and external requirements throughout the organization.
• Lead company to ISO certification.
• Ensure clear, concise, & accurate policies, procedures, instructions, forms & objectives are provided & maintained.
• Studying the procedural needs of the Company per department and providing what is necessary to prevent future problems.
• Guide managers & directors in the correct implementation of the QMS.
• Direct Quality performance as the company expands with the clear objective of having one firm SMART standard.

Responsibilities in Human Resource

• Overall in-charge of the division looking after all HR related activities like
• Recruitment, Job Offers, Induction & Training
• Performance Management, Appraisals & Confirmations
• Employee Retention, Training & Development, Exit formalities
• Employee Compensation, Salary Grading and Incentive Programs
• Liaising with Labour Authorities.
• Guide the team/colleagues to achieve the smooth working atmosphere
• Overall checking of attendance, leave, absenteeism & discipline
• Monitoring overall HR matters at the main office and the production warehouse
• Team-building and Employee Engagements
• Preparation and scrutiny of daily work and employee counseling in cases necessary
• Creation of HR Policies and Forms to be utilized by the whole organization

Responsibilities in Admin

• Coordinate with the Purchasing Department in regards to the material needs and inventory of the Company
• Design and implement administrative policies & establish standards and procedures in line with cleanliness, order, safety and sanitation.
• Plan and implement office systems, layout and equipment procurement & maintain office equipment.
• Organize office operations and procedures for the maintenance and monitoring of all material resources.
• Assign and monitor clerical and secretarial functions, supervise staff & evaluate their performances.
• Maintain all databases including financial and staff reports & prepare expenses budget and operate within its limits.
• Maintain and replenish inventory, check stock to determine inventory levels & anticipate needed supplies, verify receipt of supply.
• Coordinate with agencies, organizations and external groups for the benefit of the Company.

Responsibilities in Business Development

• Property research and development
• Conceptualization for marketing potentials
• Study and create presentations for clients and businessmen
• Devising policies and community programs for subdivisions and condominiums
• Organize property events

Responsibilities in Human Resource

• Compensation and Benefits
• Timekeeping
• Employee Relations
• Record Management
• Recruitment
• Policy Creation and Implementation

• Answer concerns of clients (company representatives) through calls and emails.
• Investigate fraud by customers and create reports.
• Troubleshoot devices and equipment.

• Handled tasks and reportorials in the following:
• Compensation and Benefits
• Timekeeping

• Taught the following subjects to first year students up to fourth year students:
• General Psychology
• Social Psychology
• Industrial Psychology
• Mental Psychology
• History
• Rizal