MATTRIX SORIANO
QUEZON CITY,METRO MANILA
Summary
Resourceful individual completes administrative tasks with speed and meticulous attention to detail. Proactively strengthens internal processes using excellent organisation and communication skills. Approachable team worker with flexible attitude. Dedicated Admin officer with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
1
1
Language
1
1
year of professional experience
Work History
ACCOUNT OFFICER
RS SANTOS LAW FIRM
QUEZON CITY, METRO MANILA
11.2025 - Current
ACCOUNT OFFICER
RS SANTOS LAW FIRM
QUEZON CITY, METRO MANILA
11.2025 - Current
- Handled client accounts involving credit card and personal loan obligations.
- Communicated with clients regarding account status, payment arrangements, and settlement options.
- Negotiated and documented payment arrangements and settlement programs.
- Maintained and updated records of client interactions, account status, and follow-up activities.
- Prepared reports regarding account updates, negotiations, client responses, and collection activities.
- Coordinated with the internal team regarding account concerns, client requests, and required documentation.
- Organized account information and used Microsoft Office to maintain records and support reporting and daily operations.
Administrative Assistant
RS SANTOS LAW FIRM
QUEZON CITY, METRO MANILA
06.2025 - 11.2025
- Managed and organized client and office documents for proper filing and record keeping.
- Performed data entry and updated records based on daily account and office activities.
- Prepared and consolidated daily reports, including productivity and negotiation reports.
- Create and prepared program request templates for submission to partner banks.
- Maintained and updated records of client accounts and related documents.
- Coordinated with team members regarding documents, account updates, and requests that needed to be processed.
- Used Microsoft Word and Excel for preparing documents, reports, and maintaining records.
- Assisted the team with various administrative and clerical tasks needed for daily operations
Education
Bachelor of Science - Information System
Villager Montessori College
Quezon City01-2025
Skills
- Payment negotiation
- Data management
- Microsoft Excel
- Microsoft Word
- Record keeping
- Problem resolution
- Administrative support
- Excel proficiency
- Good communicator
- Client account management
- Record management
- Software and Hardware Familiarity
- Computer Troubleshooting and Basic Technical Support
Languages
English
Upper Intermediate
B2
Interests
- Lifting exercise
- Music and Instrument
- Reading Books
Timeline
ACCOUNT OFFICER
RS SANTOS LAW FIRM
11.2025 - Current
ACCOUNT OFFICER
RS SANTOS LAW FIRM
11.2025 - Current
Administrative Assistant
RS SANTOS LAW FIRM
06.2025 - 11.2025
Bachelor of Science - Information System
Villager Montessori College