Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Certification
Quote
Timeline
CustomerServiceRepresentative
MATTHEW MERCY SUNDAY

MATTHEW MERCY SUNDAY

Batangas,Batangas

Summary

Diligent Digital Marketing Specialist with a passion for driving online success and maximizing brand visibility. Equipped with a comprehensive skill set and a recent certification in digital marketing, I am adept at crafting data-driven strategies to engage target audiences and deliver tangible results. Leveraging my prior experience in human resources and ESL tutoring, I possess a unique blend of interpersonal skills and cross-cultural understanding, allowing me to connect with diverse audiences and foster lasting client relationships. Highly adaptable and always eager to stay ahead of the latest industry trends, I am ready to spearhead innovative marketing campaigns that captivate audiences and propel businesses to new heights.

Overview

9
9
years of professional experience
3
3
Certificate

Work History

ESL Tutor

Preply
07.2021 - Current
  • Used Microsoft Office and Google Workspace for word processing, spreadsheets, and database management.
  • Built opportunities for real-world language use and learning outside classroom or formal learning environment.
  • Earned TEFL/TESOL certification and maintained required continuing education credits.
  • Developed student-specific tutoring plans in concert with teachers, parents, and administrators.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Assessed student proficiency and designed lesson plans to target weak areas.
  • Worked with students in-person and via online classroom technology.
  • Designed engaging instructional materials and activities.

Deck Cadet

Asian Marine Transport Corporation (Super Shuttle RORO)
06.2021 - 07.2022
  • Stood watch while underway to facilitate communications and maintain onboard safety and security.
  • Loaded, stored and securely transferred bunkers, oils and bilge to maintain safety and protect natural environment.
  • Inspected lifesaving and visual-signaling equipment for defects.
  • Chipped, painted and ground deck to maintain structural integrity.
  • Updated, maintained and prepared photocopies of checklists, familiarization lists and key logs.
  • Performed deck maintenance and upkeep and reported abnormalities.
  • Navigated ship under direction of captain and studied actionable insights to avoid collision.
  • Checked tank soundings to prevent tank from overflowing or running dry.
  • Monitored ship entry and exit points to maintain stringent security measures.

Human Resources Administrator

BETEGHA E-LOGISTICS
11.2016 - 11.2019
  • Prepared new hire letters, employee contracts and corporate policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Oversaw hiring, staffing, and labor law compliance.
  • Updated HR database with new employee information, changes in benefits and other details.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.

Human Resources Assistant

BETEGHA E-LOGISTICS
06.2011 - 06.2015
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance to new hires throughout the interviewing and hiring process.
  • Set up orientations and initial training for new employees.
  • Helped employees register for benefit programs using online portals.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Created and completed personnel action forms for hires, terminations, title changes, and terminations.
  • Posted positions through approved recruitment channels.

Education

BSc. - Maritime Studies

Panpacific University Urdaneta City
Urdaneta, Pangasinan, Philippines
09.2021

Bachelor of Science - Business Administration

ISGC
Cotonou, Benin
05.2015

High School Diploma -

Etinan Institute
Akwa Ibom, Nigeria
05.2010

Skills

  • Digital Marketing
  • E-commerce
  • Managing Online stores
  • Search Engine Optimization
  • Social Media Marketing
  • Email Marketing
  • Google Analytics
  • New Hire Orientation
  • Staff Training
  • Talent Management
  • Employee Onboarding
  • Accurate Recordkeeping
  • Personnel File Management
  • Employee Timesheet Processing

Languages

Spanish
Elementary (A2)
English
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Google Digital Marketing and E-commerce Professional Certificate
  • TESOL Training - 120-HOUR
  • (STCW ‘2010 Basic Safety Training) Certificate - 2019
  • Elementary first aid - 2019
  • Fire prevention and fire fighting - 2019
  • Personal survival techniques - 2019
  • Personal safety and social responsibilities - 2019
  • Ratings Forming Part of Navigational Watch(Deck watchkeeping) - 2019
  • Crowd and Crisis Management Training - 2020

Quote

"Embrace the journey of constant growth, for it is through learning and adaptation that we unlock the doors to extraordinary opportunities."
Mercy Matthew

Timeline

ESL Tutor

Preply
07.2021 - Current

Deck Cadet

Asian Marine Transport Corporation (Super Shuttle RORO)
06.2021 - 07.2022

Human Resources Administrator

BETEGHA E-LOGISTICS
11.2016 - 11.2019

Human Resources Assistant

BETEGHA E-LOGISTICS
06.2011 - 06.2015

BSc. - Maritime Studies

Panpacific University Urdaneta City

Bachelor of Science - Business Administration

ISGC

High School Diploma -

Etinan Institute
MATTHEW MERCY SUNDAY