Arves Jean Oquialda
"Dynamic and adaptable professional with a diverse background in ESL instruction, customer service, and facility maintenance. Proven track record of delivering exceptional results in fast-paced environments, from resolving complex issues in call centers to ensuring pristine standards as a professional cleaner. A reliable team player with a strong focus on clear communication, safety compliance, and customer satisfaction.
Work History
ESL Teacher
PARTIME JOB
Developed engaging lesson plans tailored to diverse student needs.
- Developed engaging ESL curricula tailored to diverse student needs.
- Facilitated interactive lessons utilizing multimedia resources to enhance language acquisition.
- Assessed student progress through regular evaluations and feedback mechanisms.
CALL CENTER
- Participated in the recruitment process to identify top talent for call center positions, ensuring a strong foundation for continued success.
- Improved overall call center efficiency by providing constructive feedback during team meetings and training sessions.
- Collaborated with management for call center process improvements, resulting in better customer satisfaction scores.
- Proactively identified areas of opportunity within the call center operation to drive continuous improvement efforts.
Grocery Clerk
2 Years 2 Months- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Stocked shelves efficiently, ensuring product availability and adherence to store layout standards.
- Managed inventory replenishment on shelves, ensuring product accessibility and alignment with established store layout standards.
- Stocked shelves efficiently, ensuring optimal product placement
CleanerHousekeeping, Room Attendant, Utility/Cleaning Assistant
PARTIME JOB SCHOOL OFFERD
- Ensured cleanliness and organization of guest rooms, adhering to hotel standards.
- Conducted thorough inspections of rooms post-cleaning for quality assurance.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Junior High School
HIGH SCHOOL GRADUATE TOP HONOR STUDENT
Academic Rank: Top 1 out of [38] students
Scholarship: 100% Academic Excellence Scholar (Consistent for 4 years)
Honors: Graduated with Highest Honors
ELEMENTARY
ELEMENTARY GRADUATE
Academic Rank: One out of Top Student
Skills
FULL ADRESS
Purok Balite Brgy Talomo Sto. Tomas, Davao Del Norte
PERSONAL DETAILS
- Date of Birth: JANUARY 19,2003
- Nationality: Filipino
- Gender: FEMALE
- Civil Status: Single
- Height: 5'5
- Religion: Roman Catholic
CONTACT REFF
Mothers name: TERESITA D. REANO
CONTACT #:09926788899
Father's name: BASILIO C. REANO
CONTACT #:09911324989