Ma. Salome Dayrit
Director of Operations
City Of San Fernando,Pampanga
Summary
Organized, dependable and customer-driven candidate with 30 years of successful experience at managing multiple priorities with positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Director of Operations
Padova College
Mabalacat City
09.2023 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
Business Development Manager
CloudQwest Solutions, Inc
Quezon City
07.2022 - 06.2023
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Health and Wellness Consultant
Easecox International Philippines Corp.
Manila
11.2014 - 07.2022
- Immediately addressed problems with customers to promote speedy resolution.
- Maintained positive relationships with customers to promote continued business opportunities.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Restaurant Owner/Operator
Francis D’s Burgers And Beyond, Inc.
City of San Fernando
10.2013 - 11.2019
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Supervised daily activities of restaurant and employees.
Franchisee/Operator
Flawless Face And Body Clinic
Angeles City
10.2013 - 11.2019
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
International Flight Attendant/ Senior Purser
Cathay Pacific Airways Ltd.
Hong Kong
03.1993 - 08.2013
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Answered passenger questions and provided solutions to issues arising during flights.
Education
Bachelor of Arts - Behavioral Sciences
University of Santo Tomas
Manila, Philippines 06.1987 - 03.1991
Skills
Coaching and mentoring
Accomplishments
Consistently in the Top 1% in Cabin Crew performance and customer satisfaction.
Certification
Top Distributor in SEA
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Director of Operations
Padova College
09.2023 - Current
Business Development Manager
CloudQwest Solutions, Inc
07.2022 - 06.2023
Top Distributor in SEA
03-2015
Health and Wellness Consultant
Easecox International Philippines Corp.
11.2014 - 07.2022
Restaurant Owner/Operator
Francis D’s Burgers And Beyond, Inc.
10.2013 - 11.2019
Franchisee/Operator
Flawless Face And Body Clinic
10.2013 - 11.2019
International Flight Attendant/ Senior Purser
Cathay Pacific Airways Ltd.
03.1993 - 08.2013
Bachelor of Arts - Behavioral Sciences
University of Santo Tomas
06.1987 - 03.1991
Similar Profiles
Marco CampaniniMarco Campanini
Intern at FISPPA Department, University of PadovaIntern at FISPPA Department, University of Padova
Rahaf El FouaniRahaf El Fouani
Research Intern at University of Padova (UNIPD)Research Intern at University of Padova (UNIPD)
Alireza Abbasgholi SavojbolaghiAlireza Abbasgholi Savojbolaghi
Research Intern at Movement Laboratory of University of PadovaResearch Intern at Movement Laboratory of University of Padova