Dynamic leader with extensive experience in branch operations management and customer service, notably at Manila Watch & Jewelry Incorporation. Excelled in driving profitability and customer loyalty through strategic decision-making and market analysis. Skilled in Microsoft Excel and adept at fostering customer relationships, demonstrating resilience under pressure. Achieved significant sales targets through adaptability and critical thinking.
-Manage branch operations,made strategic decisions on purchasing and appraising luxury watches, to optimize profitability.
-Monitored and analyzed branch financial performance,implemented strategies to achieved sales targets, and improved branch efficiency.
-Supervised and coach staff,ensuring high performance and excellent customer service.
-Built and maintained relationships with suppliers and clients,driving customer loyalty and business growth.
-Assisted senior management with her schedules,travel arrangements and financial tasks.
-Conducted market research to stay updated on industry trends, competitive pricing,and customer preferences.
- Audit financial records and transactions for accuracy and compliance.
-Conduct inventory audits to verify accuracy and assess controls.
-Identify risks,recommend improvements,and enhance internal controls.
-Prepare audit reports with findings and actionable recommendations.-
- Ensure adherence to company policies,legal standards, and best practices.
Company Overview
A Food company Specializing in Lechon and Meals, operating across three mall branches
Responsible for overseeing restaurant operations during a specific shift. My primary rolex is to ensure smooth operations,deliver excellent customer service.