MARY QUE JAY POCOT

• Set employee schedules, delegated work, and monitored food quality and service performance.
• Managed payroll, daily deposits, and cost controls.
• Motivated staff to perform at peak efficiency and quality.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Planned and executed strategies to increase customer loyalty and retention.

• Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Followed applicable traffic regulations and traffic laws.

• Maintained consistently high success rate of collecting on overdue accounts.
• Regularly monitored accounts to identify overdue balances and potential areas of risk.
• Collected on delinquent accounts to reduce overdue balances.
• Monitored customer accounts for payment delinquency and initiated collection efforts.

• Assessed internal control risks of network through information system audits.
• Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
• Communicated with auditor staff to obtain necessary information for audits.
• Analyzed data and findings to prepare reports detailing financial information.
• Interviewed business owners to understand needs and explain audit scope.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Tracked financial progress by creating quarterly and yearly balance sheets.

• Answered customer questions regarding store merchandise, department information, and pricing.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.

Implemented sales strategies to generate leads and maximize profit margins.

• Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.

• Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness.
• Maintained daily production logs of activities and completed work.