Mary Louise Soliguen
Data Entry/Emailer
Bacolod City, Province Of Negros Occidental
Summary
Dynamic professional with a proven track record at Medicare Advantage Advisors, excelling in executive support and communication. Demonstrates strong organization and problem-solving skills, enhancing workflow efficiency. Adept at multitasking and maintaining records, ensuring seamless operations while delivering exceptional customer service. Committed to fostering collaboration and improving processes.
Developed skills in fast-paced environment, focusing on organization and time management. Proven ability to handle multiple tasks efficiently and maintain high standards of accuracy. Looking to transition into new field and apply these transferrable skills to contribute effectively.
Overview
7
7
years of professional experience
Work History
Data Entry/Emailer
Medicare Advantage Advisors
04.2024 - Current
- Executing accurate data entry and email communication for the company.
- Organizing and maintaining digital records, enhancing data retrieval efficiency.
- Collaborating with team members to improve workflow processes.
Customer Service Representative
TeleTech Holdings
08.2021 - 01.2022
- Answering questions about company's products and services.
- Resolving customer issues
- Handling customer complaints
- Collecting and analyzing customer feedback
Executive Assistant
Global Estate Resorts Inc.
05.2019 - 09.2020
- Managed executive schedules, calendars, coordinating meeting and appointments efficiently.
- Facilitated communication between sales managers and directors ensuring prompt responses and resolutions.
- Organized events and travel arrangements.
- Maintained confidential documents, implementing an effective filing system for easy access.
- Assisted project management tasks, tracking progress and reporting updates to the executive.
Receptionist Administrator
Megaworld Corporation - McKinley Hill
06.2018 - 05.2019
- Managed front desk operations and greeted clients with professionalism.
- Coordinated appointment scheduling and maintained organized records.
- Assisted with administrative tasks to ensure smooth office efficiency.
- Handled inquiries and provided information to clients and visitors.
Education
Bachelor of Science - Tourism Management
La Consolacion College
Bacolod City, Province Of Negros Occidental, Philippines 04.2001 -
Skills
Time management abilities
Adaptability and flexibility
Excellent communication
Multitasking
Customer service
Strong organization skills
Problem-solving aptitude
Record keeping
Timeline
Data Entry/Emailer
Medicare Advantage Advisors
04.2024 - Current
Customer Service Representative
TeleTech Holdings
08.2021 - 01.2022
Executive Assistant
Global Estate Resorts Inc.
05.2019 - 09.2020
Receptionist Administrator
Megaworld Corporation - McKinley Hill
06.2018 - 05.2019
Bachelor of Science - Tourism Management
La Consolacion College
04.2001 -
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