MARY JOYCE ABLOG
Olongapo City
Summary
Attentive Receptionist and Inventory control assistant with strong communication, record keeping and task management skills. Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Highly adaptable and works well alone or as part of team in busy environment.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Wild Orchid Beach Resort
Olongapo
02.2025 - Current
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed check-in and check-out processes efficiently and accurately.
- Answered phone calls promptly, addressing inquiries and booking requests.
- Coordinated with housekeeping to ensure rooms were ready for new arrivals.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
INVENTORY CONTROL ASSISTANT/CASHIER
Abenson Ventures Inc.
07.2022 - 04.2024
CASHIER
Clean Fuel
Olongapo
07.2021 - 01.2022
- Verified register at beginning and end of work shifts to help with error-free money handling.
- Efficiently handled high-volume credit and cash transactions using Point Of Sale (POS) systems.
- Calculated accurate change for customer transactions.
- Ensured accurate tracking of sales and payment totals through daily record updates.
- Processed payments by cash, cheque, or card to complete transactions.
- Reconciled POS system reports to identify and correct cash-handling errors and reduce discrepancies.
- Ensured checkout areas were clean, tidy, and well-organized.
- Olongapo, Philippines
FRONT DESK RECEPTIONIST
Out Back Accommodation Resort
02.2020 - 02.2021
- Maintained accurate order records using inventory management system.
- Organized stock areas and displays, ensuring enhanced product visibility through strategically labeled shelves for easy access to goods.
- Received and verified incoming stock from suppliers, ensuring accuracy of details and dimensions according to purchase orders.
- Used POS machines to scan Items and process transactions.
- Issued receipts and required documentation for transactions.
- Greeted hotel guests with warmth and professionalism, providing excellent first impressions.
- Maintained neat, presentable reception area through frequent cleaning and tidying.
- Welcomed customers by completing check-in procedures and amending required reservation changes.
- Managed high volume of face-to-face, online and telephone bookings, upholding customer service standards in every interaction.
- Completed cash, credit card and foreign exchange transactions, reconciling at end of shift to balance register.
- Communicated with cleaning staff to make sure hotel rooms were ready for customer arrivals.
GROUP UTILITY (ON THE JOB TRAINING)
Cedar Point Amusement Park
Sandusky
03.2018 - 07.2018
- Gaining work skill
- Educational and cultural experiences
- Promoting general interest of international exchange
- Communicated with team members using radio receivers.
- Managed stock counting and supply ordering of establishment cleaning supplies to maintain complete and consistent inventory.
- Greeted staff and customers, addressing queries and providing information.
- Sandusky, Ohio
Education
Bachelor of Science - Travel Management
LYCEUM OF SUBIC BAY
Skills
- Flexible and Adaptable
- Customer Relations
- Teamwork
- Inventory Forecasting
- Time Management
- Trustworthy
- Clean and Tidy nature
- Multitasking ability
- Effective Communication
Languages
- Tagalog
- English
References
- Leo Claro, Instructor, Lyceum of Subic Bay
- John Patrick Manabat, Supervisor, Out Back Accommodation
- Crishan Andrea Dangan, Supervisor, Clean Fuel
- Mary Grace Costales-Jamil, Supervisor, Abenson Ventures Inc.
Timeline
Front Desk Receptionist
Wild Orchid Beach Resort
02.2025 - Current
INVENTORY CONTROL ASSISTANT/CASHIER
Abenson Ventures Inc.
07.2022 - 04.2024
CASHIER
Clean Fuel
07.2021 - 01.2022
FRONT DESK RECEPTIONIST
Out Back Accommodation Resort
02.2020 - 02.2021
GROUP UTILITY (ON THE JOB TRAINING)
Cedar Point Amusement Park
03.2018 - 07.2018
Bachelor of Science - Travel Management
LYCEUM OF SUBIC BAY