Mary Joy S. Soto
Branch Office Supervisor/Teller
General Santos
Summary
To be able to find a company that will give me a challenging position which will enriched my knowledge and skill that will equipped me to gear up with past and ever challenging technology. To develop career growth for my future in endeavour.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Branch Office Specialist
PETNET INC.
01.2013 - Current
- Company Overview: WESTERN UNION
- WESTERN UNION
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Product Specialist
Imperial Appliance Plaza
01.2010 - 01.2012
- Company Overview: Product Specialist of LG Electronics Phil. Inc.
- Product Specialist of LG Electronics Phil. Inc.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Assisted with demonstrations for LG PRODUCT to showcase functionality.
- Continually expanded knowledge of all product of LG brand product line.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Researched product's technical specifications and accurately communicated information.
- Optimized inventory management, ensuring timely availability of products for customers.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
- Analyzed sales data to identify trends and opportunities for product improvement and innovation.
National Labor Relations Commission
11.2008 - 02.2009
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor of Science - Commerce, Management Accounting
GenSantos Foundation College Inc.
01.2005 - 01.2009
Secondary -
Lagao National High School
Elementary - undefined
Dadiangas Heights Elementary School
Skills
Event planning experience
Time management expertise
Inventory control
Customer service
Cash handling
Drawer balancing
ID verification
Money handling
Cash management
Professionalism and courtesy
Key Qualifications
- With knowledge in computer operation.
- Willing to work on shifting schedule and/or in extended hours working.
- Hardworking, self-motivated, responsible and can handle work properly.
- Willing to undergo training.
Educational Attainment
GenSantos Foundation College Inc., Bulaong extension, General Santos City, 01/01/05 - 12/31/09, Bachelor of Science in Commerce, Management Accounting, Lagao National High School, Purok Malakas, General Santos City, Dadiangas Heights Elementary School, Brgy. Heights, General Santos City
Personal Information
- Age: 36
- Height: 5'4
- Weight: 65 kls.
- Citizenship: Filipino
- Father's Name: Teofilo Sacramento
- Mother's Name: Emily Sacramento
- Date of Birth: 09/18/88
- Place of Birth: Pampanga
Certification
Anti Money Laundering Certificate
Timeline
Anti Money Laundering Certificate
09-2024
Branch Office Specialist
PETNET INC.
01.2013 - Current
Product Specialist
Imperial Appliance Plaza
01.2010 - 01.2012
National Labor Relations Commission
11.2008 - 02.2009
Bachelor of Science - Commerce, Management Accounting
GenSantos Foundation College Inc.
01.2005 - 01.2009
Elementary - undefined
Dadiangas Heights Elementary School
Secondary -
Lagao National High School