MARY JOY JOY MAKILAN
Virtual Assistant
Murcia,NEC
Summary
Professional with extensive experience in high-volume office environments, providing exceptional clerical and operational support. Proven ability to manage office supplies, documentation, and project needs efficiently. Recognized for strong auditing, time management, and decision-making skills, contributing to effective team operations. Experienced in healthcare administration, ensuring compliance and enhancing patient care through streamlined processes and cost-effective policies.
Overview
6
6
years of professional experience
Work History
ACCOUNTS PAYABLE OFFICER
Revisor Partners
Ohio USA
02.2022 - Current
- Fostered collaborative work environment through support and guidance to colleagues.
- Developed billing system procedures ensuring accuracy in invoicing.
- Processed customer payments and generated monthly statements efficiently.
- Coordinated promptly with collections department to resolve overdue payments.
- Maintained organized records of all billing activities for easy access.
- Communicated regularly with vendors regarding updates on invoice processing.
- Assisted with month-end closing activities, including account reconciliations.
- Completed daily duties accurately while meeting operational deadlines.
Heathcare Assistant
Pold Concierge Medical
Florida
04.2025 - 10.2025
- Coordinated mailings by sorting and preparing packages for courier and postal services.
- Managed incoming calls, transferring callers to appropriate personnel and providing information.
- Processed invoices for payment using accounting software applications.
- Maintained accurate database systems for customer contact information.
- Entered data into spreadsheets utilizing Microsoft Excel and similar programs.
- Provided administrative support to executive team by managing calendars and scheduling meetings.
HR Onboarding Specialist
Alpha Supreme Services
Dublin, CA, USA
12.2024 - 08.2025
- Identified improvement areas within existing onboarding program.
- Monitored new hire progress throughout first year of employment.
- Conducted orientation sessions to introduce company policies and procedures.
- Provided guidance on benefits enrollment and payroll setup.
- Assisted in creation of employee handbooks, job descriptions, and onboarding documents.
- Tracked completion of new hire paperwork, ensuring accuracy of submitted information.
- Collaborated with human resources department to ensure compliance with hiring policies.
Marketing Manager
Noella C West LLC
Florida
11.2021 - 08.2024
- Developed social media marketing strategies to enhance brand visibility and drive sales.
- Planned customer engagement events, including webinars and seminars.
- Created content for promotional materials, encompassing brochures, flyers, and websites.
- Managed social media accounts and executed campaigns to boost audience interaction.
- Generated innovative ideas for creative promotions aimed at increasing sales.
Real Estate Agent Assistant
Frank The Happy Home Buyers LLC
Gorgia
02.2020 - 10.2021
- Employed advanced software for mapping, data collection, and report generation.
- Conducted thorough research of public records to gather deed information and zoning regulations.
- Analyzed local housing markets to identify potential investment opportunities.
- Communicated appraisal results clearly to clients and offered additional services as needed.
Education
Teaching Certificate Program -
STI UNIVERSITY-BACOLOD
01.2017
Bachelor of Science - Management Accounting
UNIVERSITY OF NEGROS OCCIDENTAL- RECOLETOS
01.2000
Skills
- HR onboarding and administration
- Customer service and support
- Data entry and management
- Chat and email support
- Social media management and marketing
- Lead generation strategies
- Basic graphic design skills
- Landing page management
- Web development fundamentals
- Video and podcast editing
- Basic accounting and bookkeeping
- Appointment scheduling
- Project management techniques
- Invoicing processes
- Cold email outreach strategies
Personal Information
Title: VIRTUAL ASSISTANT
Va Tools Mastered
- Skype
- Zoom
- Canva
- Calendly
- Trello
- Wix
- Wordpress
- Google Drive
- Snov.io
- Apollo.io
- Audacity
- Outlook
- Mailchimp
- Nifty
- QuickBooks
- Xero
- Waalaxy
- Instantly
- Zoho
- Gsuite/Ionos
- Microsoft Teams
- Slacks
- SendInBlue
- Honeybook
- Dubsado
- Kajabi
- Addepar
- HomeBase
- Asana
- Motion AI
- Bill.com
Timeline
Heathcare Assistant
Pold Concierge Medical
04.2025 - 10.2025
HR Onboarding Specialist
Alpha Supreme Services
12.2024 - 08.2025
ACCOUNTS PAYABLE OFFICER
Revisor Partners
02.2022 - Current
Marketing Manager
Noella C West LLC
11.2021 - 08.2024
Real Estate Agent Assistant
Frank The Happy Home Buyers LLC
02.2020 - 10.2021
Teaching Certificate Program -
STI UNIVERSITY-BACOLOD
Bachelor of Science - Management Accounting
UNIVERSITY OF NEGROS OCCIDENTAL- RECOLETOS
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