MARY JOY BONIFACIO
Bank Employee, Administrative Staff
San Narciso
Summary
Seeking a position in which my working capacity and knowledge will be challenged; fostering new career opportunities and enhancing my skills that I have developed and acquired in the professional industry.
Overview
3
3
years of professional experience
15
15
years of post-secondary education
Work History
Customer Service Associate (Teller)
East West Banking Corporation
- Assisting clients with processing transaction, such as deposit, withdrawals or payments, revolving complaints or account discrepancies and answering questions
- Informing about customer products and services
- Maintaining and Balancing cash drawers and reconciling discrepancies
- Handling currency, transaction and confidential information in responsible manner
- Transmitting of Local Checks to PCHC (Philippine Clearing House Corporation).
Office Administrator/Finance Staff
Tridea Quantity Surveying Services
9 2019 - 6 2024
- Daily and weekly recording of company's bank transactions
- Including Bank Guarantees
- Checking and consolidation of employees' timesheets weekly
- Collecting and entering data to maintain updated information of employees
- Upon commencement up to termination period
- Preparation and sending various kinds of letters requested by the employees
- Including commencement and termination letter
- Handles and addresses payroll related queries from employees
- Provide support during internal and external audits related to payroll; generating payroll reports as required
- Updating of Work Cover Claim filed by employees
- Consolidation of Super contribution reports
- Sending of various project's status reports to builders
- Consolidation and checking of site documents for monthly claim to be sent to builder
- Collection and filing all technical documents such as drawings and blueprints in the company's system
- Responsible for the control of incoming and outgoing documents for easy retrieval
- Accurately process invoices in a timely manner
- Setting up of new suppliers following Company Policy and ensuring accuracy of supplier information.
Customer Sales Associate (New Accounts)
East West Banking Corporation
06.2016 - 06.2019
- Performs KYC (Know Your Client) to obtain information needed upon opening of account, promoting the products to the customers, giving brief explanation of the products to the customers
- Processes Account Opening, Payroll Uploads, Manager's Check, Counter check, Bank Certification, Telegraphic transfers, Demand Draft, and Time Deposit
- Attending client concerns and queries thru phone calls and face to face interaction
- Balancing ledgers of branch transactions.
Education
Primary -
Magsaysay Memorial College
San Narciso, Zambales 01.2002 - 04.2008
Secondary - undefined
Magsaysay Memorial College
San Narciso, Zambales 01.2008 - 04.2012
Bachelor of Science in Business Administration major in Management - undefined
Centro Escolar University
01.2012 - 04.2016
Skills
- Customer Support
- Attention to Detail
- Microsoft Office
- Data Entry
- Remote Office Availability
- Customer Service
- Employee Management
- Multitasking
- Teamwork and Collaboration
- Computer Skills
Personal Information
- Age: 27 yrs. old
- Height: 5'1''
- Gender: Female
- Religion: Roman Catholic
Birthday
06/28/1996
Birthplace
San Marcelino, Zambales
References
- Krista Margaret D. San Miguel, Service Manager, Eastwest Banking Corporation, +639885809421
- Cherry Sauro, Assistant Financial Controller, Tridea Quantity Surveying Services, +639206474466
- Krystal Sobrepeña, Office Administrator, Tridea Quantity Surveying Services, +639952943589
Civilstatus
Single
Training
- Basic Branch Operations
- Basic Course on ID Cards
- Cheque Fraud Detection and Prevention
- Counterfeit Detection
- Base60 AML System
- Signature Verification (Forgery Detection)
Timeline
Customer Sales Associate (New Accounts)
East West Banking Corporation
06.2016 - 06.2019
Bachelor of Science in Business Administration major in Management - undefined
Centro Escolar University
01.2012 - 04.2016
Secondary - undefined
Magsaysay Memorial College
01.2008 - 04.2012
Primary -
Magsaysay Memorial College
01.2002 - 04.2008
Customer Service Associate (Teller)
East West Banking Corporation
Office Administrator/Finance Staff
Tridea Quantity Surveying Services
9 2019 - 6 2024
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