MARY JOY Arnado
DAGUPAN CITY
Summary
Proven achiever with a background at Golden Mami House, where I excelled in sales expertise and professional telephone demeanor. Demonstrated exceptional multitasking during peak hours, enhancing customer satisfaction and retention through strategic problem-solving and empathetic communication. Adhered to strict safety and service standards, showcasing a blend of hard and soft skills critical for high-paced environments.
Overview
7
7
years of professional experience
Work History
Customer Service Crew Member
GOlden Mami House
LIBSONG WEST MARAMBA BOULEVARD LINGAYEN PANGASINAN
08.2017 - Current
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
- Implemented new strategies for handling difficult situations, resulting in improved customer retention rates.
- Adhered to safety protocols and sanitation guidelines, maintaining a safe environment for both staff and patrons alike.
Education
PNHS
Lingayen Pangasinan04.2014
PANGAPISAN ELEMENTARY SCHOOL
Pangapisan North Lingayen Pangasinan 04.2010
Skills
Sales expertise
Route dispatch
Professional telephone demeanor
Money handling abilities
Retail store support
Service standard compliance
Strategic sales knowledge
Creative problem solving
Timeline
Customer Service Crew Member
GOlden Mami House
08.2017 - Current
PNHS
PANGAPISAN ELEMENTARY SCHOOL