Mary Joe Cabiao
Bacolod City,Negros Occidental
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. A focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering long-term years of experience providing quality administrative support to clients and company sales growth.
Overview
11
11
years of professional experience
Work History
Sales Team Captain
Wing Assistant
Berkeley , California
09.2021 - Current
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Real Estate VA /Appointment Setting
- Medical VA - with HIPAA certificate
- Lead Generation / Appointment Setter
- Managed CRM for contact listing
- Hubspot, Salesforce, Pipedrive, Prospect Boss Dialer, Vulcan7 dialer, Iplum phone line dialer, Followup Boss dialer for real estate.
Social Media Manager
FullCircle
Texas , United States
01.2023 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to develop and implement creative solutions to complex problems.
- Ecommerce - Developing social media strategies, using the latest intelligence and creative techniques to meet marketing goals such as increased engagement, greater leads and brand awareness
- To increase fans, supporters and followers – online and offline, for our clients and our own channels, increasing engagement across all channels month on month
Account Specialist/Lead Generation Specialist
Ingredients Online
05.2023 - 01.2024
- Recorded accurate and efficient records in customer database.
- Reviewed account activity to assess financial status and evaluate discrepancies.
- Prospected for new customers in target areas or demographics to bring in new business.
- Ensured compliance with industry regulations by diligently reviewing account documentation and transactions.
- Set up new customer accounts and updated existing profiles with latest information.
- Kept detailed records of daily activities through online customer database.
- Built prospect lists of potential new customers through research and identification of business opportunities.
Sales Development Representative
Boldr
08.2020 - 03.2021
- Achieved and exceeded monthly and annual sales targets.
- Maintained high levels of customer satisfaction by providing exceptional support throughout the entire sales process – from initial inquiry to post-sale followup.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence in closing deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved or exceeded company-defined sales quotas.
- Boosted overall sales revenue by identifying upselling opportunities within existing accounts and suggesting additional products or services of value.
Store Marketing Manager
Goldilocks
06.2016 - 08.2019
- Branch Store Manager handles 5 stores South Area of Cebu
- LSM (Local Store Marketing) Manager / Store Opener
- Marketing Team
- Defines the restaurant's trade area, major competitors, and traffic generators use the same information to maximize sales
- Proactive in sales-building awareness
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Developed and implemented marketing strategies for launches, rebranding campaigns, and promotions
- Analyzed and reported on KPIs to validate and demonstrate the success of marketing campaigns
Assistant Marketing Manager
Harbour City Dimsum House, Inc
05.2013 - 06.2016
- Planned marketing initiatives and leveraged referral networks to promote business development
- Met and exceeded sales and growth goals by maintaining customer and vendor relationships
- Briefed senior executives on monthly projections, product launches, and other marketing plans
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Education
Bachelor of Science - Hotel and Restaurant Management
Northern Negros State Science of Technology
2013-05
Skills
- Sales and Marketing
- Leadership Skills
- Time Management Skills
- Communication Skills
- Administrative Skills
- Organizational Skills
- Clerical Support
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CulturePaid time offFlexible work hoursWork from home optionTimeline
Account Specialist/Lead Generation Specialist
Ingredients Online
05.2023 - 01.2024
Social Media Manager
FullCircle
01.2023 - Current
Sales Team Captain
Wing Assistant
09.2021 - Current
Sales Development Representative
Boldr
08.2020 - 03.2021
Store Marketing Manager
Goldilocks
06.2016 - 08.2019
Assistant Marketing Manager
Harbour City Dimsum House, Inc
05.2013 - 06.2016
Bachelor of Science - Hotel and Restaurant Management
Northern Negros State Science of Technology
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