Mary Joe Cabiao
Bacolod City,Negros Occidental
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. A focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering long-term years of experience providing quality administrative support to clients and company sales growth.
Overview
11
11
years of professional experience
Work History
Sales Team Captain
Wing Assistant
Berkeley, California
09.2021 - Current
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Real Estate VA /Appointment Setting
- Medical VA - with HIPAA certificate
- Lead Generation / Appointment Setter
- Managed CRM for contact listing
- Hubspot, Salesforce, Pipedrive, Prospect Boss Dialer, Vulcan7 dialer, Iplum phone line dialer, Followup Boss dialer for real estate.
Social Media Manager
FullCircle
Texas , United States
01.2023 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to develop and implement creative solutions to complex problems.
- Ecommerce - Developing social media strategies, using the latest intelligence and creative techniques to meet marketing goals such as increased engagement, greater leads and brand awareness
- To increase fans, supporters and followers – online and offline, for our clients and our own channels, increasing engagement across all channels month on month
Account Specialist/Lead Generation Specialist
Ingredients Online
05.2023 - 01.2024
- Recorded accurate and efficient records in customer database.
- Reviewed account activity to assess financial status and evaluate discrepancies.
- Prospected for new customers in target areas or demographics to bring in new business.
- Ensured compliance with industry regulations by diligently reviewing account documentation and transactions.
- Set up new customer accounts and updated existing profiles with latest information.
- Kept detailed records of daily activities through online customer database.
- Built prospect lists of potential new customers through research and identification of business opportunities.
Sales Development Representative
Boldr
08.2020 - 03.2021
- Achieved and exceeded monthly and annual sales targets.
- Maintained high levels of customer satisfaction by providing exceptional support throughout the entire sales process – from initial inquiry to post-sale followup.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence in closing deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved or exceeded company-defined sales quotas.
- Boosted overall sales revenue by identifying upselling opportunities within existing accounts and suggesting additional products or services of value.
Store Marketing Manager
Goldilocks
06.2016 - 08.2019
- Branch Store Manager handles 5 stores South Area of Cebu
- LSM (Local Store Marketing) Manager / Store Opener
- Marketing Team
- Defines the restaurant's trade area, major competitors, and traffic generators use the same information to maximize sales
- Proactive in sales-building awareness
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Developed and implemented marketing strategies for launches, rebranding campaigns, and promotions
- Analyzed and reported on KPIs to validate and demonstrate the success of marketing campaigns
Assistant Marketing Manager
Harbour City Dimsum House, Inc
05.2013 - 06.2016
- Planned marketing initiatives and leveraged referral networks to promote business development
- Met and exceeded sales and growth goals by maintaining customer and vendor relationships
- Briefed senior executives on monthly projections, product launches, and other marketing plans
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Education
Bachelor of Science - Hotel and Restaurant Management
Northern Negros State Science of Technology
2013-05
Skills
- Sales and Marketing
- Leadership Skills
- Time Management Skills
- Communication Skills
- Administrative Skills
- Organizational Skills
- Clerical Support
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CulturePaid time offFlexible work hoursWork from home optionTimeline
Account Specialist/Lead Generation Specialist
Ingredients Online
05.2023 - 01.2024
Social Media Manager
FullCircle
01.2023 - Current
Sales Team Captain
Wing Assistant
09.2021 - Current
Sales Development Representative
Boldr
08.2020 - 03.2021
Store Marketing Manager
Goldilocks
06.2016 - 08.2019
Assistant Marketing Manager
Harbour City Dimsum House, Inc
05.2013 - 06.2016
Bachelor of Science - Hotel and Restaurant Management
Northern Negros State Science of Technology
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