Hi, I’m
Mary Joe Cabiao
Sales And Marketing
Bacolod City
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering long term years of experience providing quality administrative support to clients and company sales growth.
Overview
9
years of professional experience
5
years of post-secondary education
Work History
Wing
Sales Virtual Assistant/Team Captain
09.2022 - 12.2023
Job overview
- Sales Development Representative
- Virtual Assistant - Appointment Setting
- Medical VA
- Real Estate VA
- Lead Generation Specialist
- Sales Executive
- (B2B) and (B2C) in cold calling,email and text outreach to high-level executives or decision makers
- Monitored emails, organized inbox
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Conferred with customers by telephone, text or email to provide information.
- Managed CRM input, exports and clean up.
- Tools - Hubspot,Prospect Boss Dialer,Google workspace,Iplum for phone line dialer, Gmail ,Therapy Notes for scheduling doctors and Followup Boss dialer for real estate
- Tools - Salesforce, Outlook, Zoom,Amazon connect dialer
- Calling/email patients and scheduling appointments for client as doctors assistant for Mental Health Psychological Services United States
- Lead Generation Specialist generating leads using LinkedIn Sales Navigator and Apollo
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Established administrative work procedures and assisted coworkers and staff members with special tasks on daily basis as a team captain
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record industry data for lead generation
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Boldr
Sales Development Representative
07.2021 - 08.2022
Job overview
- Outbound Cold Calling
- Work from home set-up (Healthcare United States Insurance - Medicare)years
- Top 35 performer out of 400 agents in Sales Account (B2C)
- Lead Qualification / Appointment Setter
- Outbound calls prospecting with approximately 100-200 calls a day
- Convince leads to upgrade their account into premium insurance and convert into sales
- Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
- Utilized [Software] to manage sensitive client information and update existing and new client profiles.
- Achieved and exceeded monthly and annual sales targets.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
Goldilocks
Branch Store Marketing Manager
07.2018 - 08.2021
Job overview
- Branch Store Manager handles 5 stores South Area of Cebu
- LSM (Local Store Marketing) Manager / Store Opener Marketing Team
- Defines the restaurant’s trade area, major competitors, and traffic generators use the same information to maximize sales
- Proactive in sales-building awareness
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Recruited and hired capable team members to add value and diverse skills set to marketing department.
- Conducted market research to identify new opportunities and target markets.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Harbour City Dimsum House, Inc.
Branch Marketing Manager
06.2015 - 07.2018
Job overview
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Met and exceeded sales and growth goals by maintaining relationships with both customers and vendors.
- Briefed senior executives on monthly projections, product launches and other marketing plans.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Education
Northern Negros State Science of TechnologySagay City, Negros Occidental
Bachelor of Science from Hotel and Restaurant Management
06.2009 - 05.2013
University Overview
- Received [Scholarship from the Government]
Northern Negros State Science of TechnologySagay City, Negros Occidental
Associate of Science from STEWARDSHIP in Seafaring And Catering Services
06.2008 - 05.2009
Skills
Computer Skills
Time Management Skills
Management Skills
Leadership Skills
Communication Skills
Administrative Skills
Organizational Skills
Timeline
Sales Virtual Assistant/Team Captain
Wing
09.2022 - 12.2023
Sales Development Representative
Boldr
07.2021 - 08.2022
Branch Store Marketing Manager
Goldilocks
07.2018 - 08.2021
Branch Marketing Manager
Harbour City Dimsum House, Inc.
06.2015 - 07.2018
Northern Negros State Science of Technology
Bachelor of Science from Hotel and Restaurant Management
06.2009 - 05.2013
Northern Negros State Science of Technology
Associate of Science from STEWARDSHIP in Seafaring And Catering Services
06.2008 - 05.2009