Mary Jo Barbosa
Rosario,Batangas,BTG
Summary
An Airlines Business Administration graduate with foundational knowledge in Marketing and logistics operations with hands on experienced gained through internships and personal start-up business. Brings strong problem-solving skills and proactive approach to new tasks and prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Backyard Farmer
MJB Poultry Farm
Aklan
03.2024 - Current
- Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.
- Setup delivery schedules for our customers.
- Collected and reported on metrics related to stock growth, production actions and environmental assessments to facilitate effective decision making.
- Worked closely with my employee to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
Managing Head
Barbosa's Private Pool
Rosario, Province Of Batangas, Philippines
06.2020 - Current
- Answer high volume of phone calls, social media platforms and email inquiries.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Front Office Assistant
Bureau of Customs Deputy Collector
Paranaque City
11.2018 - 03.2019
- Maintained appropriate filing of documents.
- Displayed absolute discretion at handling confidential information.
- Kept detailed track of ingoing and outgoing documents.
- Completed daily logs for management review.
- Reviewed and updated customer information in database for accuracy.
Education
Bachelor of Science - Marketing And Airfreight Operations
PATTS College of Aeronautics
Lombos Ave, San Isidro, Paranaque City03-2019
High School Diploma -
St. Anne Montessori School Inc.
Kalibo Town, Province Of Aklan, Philippines03-2015
Skills
- Administrative support
- Customer relations and communications
- Filing and data archiving
- Supervision and leadership
- Database administration
- Decision-making
- Scheduling
- Document preparation
- Event planning and logistics
- Document handling
Timeline
Backyard Farmer
MJB Poultry Farm
03.2024 - Current
Managing Head
Barbosa's Private Pool
06.2020 - Current
Front Office Assistant
Bureau of Customs Deputy Collector
11.2018 - 03.2019
Bachelor of Science - Marketing And Airfreight Operations
PATTS College of Aeronautics
High School Diploma -
St. Anne Montessori School Inc.