Mary Jo Barbosa

Rosario,Batangas,BTG

Summary

An Airlines Business Administration graduate with foundational knowledge in Marketing and logistics operations with hands on experienced gained through internships and personal start-up business. Brings strong problem-solving skills and proactive approach to new tasks and prepared to start career and make meaningful contributions with commitment and drive.

Overview

years of professional experience

Work History

Backyard Farmer

MJB Poultry Farm

03.2024 - Current

Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.
Setup delivery schedules for our customers.
Collected and reported on metrics related to stock growth, production actions and environmental assessments to facilitate effective decision making.
Worked closely with my employee to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.

Managing Head

Barbosa's Private Pool

06.2020 - Current

Answer high volume of phone calls, social media platforms and email inquiries.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Interacted well with customers to build connections and nurture relationships.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Front Office Assistant

Bureau of Customs Deputy Collector

11.2018 - 03.2019

Maintained appropriate filing of documents.
Displayed absolute discretion at handling confidential information.
Kept detailed track of ingoing and outgoing documents.
Completed daily logs for management review.
Reviewed and updated customer information in database for accuracy.

Education

Bachelor of Science - Marketing And Airfreight Operations

PATTS College of Aeronautics

Lombos Ave, San Isidro, Paranaque City

03-2019

High School Diploma -

St. Anne Montessori School Inc.

Kalibo Town, Province Of Aklan, Philippines

03-2015

Skills

Administrative support
Customer relations and communications
Filing and data archiving
Supervision and leadership
Database administration

Decision-making
Scheduling
Document preparation
Event planning and logistics
Document handling

Timeline