MARY JED ADRIANO

• Renders technical/clerical assistance in the preparation of annual plans and programs of the office.
• Prepares and generates reports.
• Assists in the verification of statements of collection and deposits.

• Managed smooth processing of Type paperwork to support office productivity.
• Assist in monthly reports
• Encode/update/segregate check issued report, cashbook transactions and cash-in treasury transactions
• Posting RPT payments to their respective cards

• Manage day-to-day operations including disruptions and other unforeseen events
• Ensure that personnel complied with quality, safety, security, and customer service standards
• Handle all customer service issues.
• Initiate plans to improve customer relations, quality standards, and service efficiency.
• Conduct regular performance appraisals of staff to determine compliance with goals and objectives.
• Handled employee-related issues to improve performance, professional conduct, and attendance reliability
• Trained employees in essential job functions.

SUPPLY CHAIN OFFICER

• Developed accurate demand forecasts, resulting in reduced stockouts and improved inventory turnover rates.
• Maintained strict compliance with regulatory requirements and industry best practices throughout the supply chain process.
• Managed procurement processes to ensure timely delivery of quality goods at the best possible price.

LINE TRAINER

• Scheduled and taught in class and online courses to increase learning opportunities.
• Facilitated virtual, in-person and blended learning sessions.
• Provided coaching and mentoring to employees.
• Trained and mentored new personnel hired to fulfill various roles.

• Ensure that the company's mission and vision are achieved through approved department objectives
• Ensure that the station has sufficient manpower, funds, and equipment for efficient operation
• Ensure that all aircraft operations are safe and meet the on-time performance
• Act as a company representative during activities with the local government agencies/units, CAAP Airport Managers in pursuit of smooth and efficient operations as well as promoting goodwill and a good image for the company
• Ensure that all personnel are properly trained according to the company standards
• Manage day-to-day operations including disruptions and other unforeseen events.
• Coach crew members to optimize performance and motivate them toward more efficient work.
• Work closely with team members to schedule breaks and shifts to meet state regulations.

• Improved station efficiency by implementing new operational strategies and streamlining processes.
• Reduced operating costs through effective budgeting and expense management.
• Streamlined communications between departments to improve overall efficiency within the station environment.
• Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.
• Increased revenue growth with strategic marketing initiatives and promotions.
• Assessed expected technical challenges and developed proactive solutions.
• Maintained accurate records of all transactions, assisting with financial audits and reporting requirements.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Managed daily cash deposits, ensuring accuracy and timely submission to the bank.

• Handle load sheet preparation including weight distribution inside the aircraft
• Act as temporary officer-in-charge on certain occasions.
• Verified aircraft operated within predetermined operational limits relating to weight and balance.
• Served as a central communications hub for dispatch, ground handlers, and baggage control room.
• Draft loading instructions for arrival and departure.
• Acquire and verify final passenger breakdowns for loading considerations.
• Confirm proper handling of baggage and cargo on a per-load basis.

• Supervises and coordinates with the loading and unloading operations at the ramp in accordance with the instructions provided by the load controller
• Ensure that all safety regulations are strictly implemented
• Ensure aircraft quick turnaround and on-time performance.
• Connected electrical power unit and hoses to aircraft.
• Reported equipment malfunctions to the supervisor for immediate repair attention to avoid creating flight departure delays.
• Coordinated ground crew activities to complete objectives on schedule.

• Supervise other check-in agents and ensured that they adhered to the company standards in handling passengers
• Assist passengers with travel issues including ticket discrepancies, flight disruptions, and other travel inquiries
• Facilitate and organize proper boarding procedures
• Assist passengers with their missing/damaged baggage and provide them with the appropriate compensation.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Conduct an inventory check of all Samsung Products
• Send weekly sales report.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and delivered engaging sales presentations to convey product benefits.
• Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.

• Assist the DSWD personnel assigned to the women's desk
• Make a case study for assistance to be provided for every barangay.
• Assess the needs of each client and recommended appropriate services and resources.