Mary Jayne Gatdulan
313 Cortez St. East Calaguiman Samal,Bataan
Summary
A seasoned Human Resource professional with over 20 years of experience in HR operations, particularly in hiring and recruitment, policy formation, training and development, labor relations, compensation, and payroll management. An HR generalist with significant managerial expertise, having spent 15 years in various leadership roles.
Overview
30
30
years of professional experience
Work History
HR Consultant
Freelance
Olongapo City
12.2020 - Current
- Help start up/small companies in building their people operations.
- Evaluate current HR policies and procedures, recommend improvements, and create new policies to ensure compliance with labor laws and best practices.
- Managed complex employee relations issues, mediating between parties and finding mutually beneficial resolutions.
- Provides expert guidance and strategic advisory services to organizations in managing their human resources effectively.
- Create a customized Standard Operating Procedures, Job Descriptions, Employee's Manual and Code of Conduct (additional fee applies).
HR Director / General Manager
Uptimised Corporation
Olongapo City
07.2020 - 05.2025
- As the General Manager of a drop-shipping company, directed strategic business development, identified market expansion opportunities, and coordinated compliance with local and international regulations alongside US partners in Canada, Hawaii, and the United States.
- Led recruitment efforts, managed employee lifecycle processes, developed competitive salary structures, and collaborated with cross-functional teams to resolve HR challenges.
- Oversaw recruitment and training initiatives, ensuring compliance with labor laws and enhancing workforce capabilities.
- Administered HR functions, created employee handbooks, and implemented HR policies to ensure compliance and support organizational goals.
Admin Officer
N.C. Perez Builders
Sta. Rosa Laguna
03.2016 - 06.2020
- Managed daily office operations, ensuring efficient workflow and timely completion of administrative tasks.
- Implemented company policies and managed payroll processing to ensure compliance with labour laws and regulations, supporting a fair workplace.
- Maintained organised and updated file systems to enhance accessibility for staff, streamlining information retrieval.
Resort Manager
Subiza Beach resort
Bo. Barretto Olongapo City
05.2015 - 02.2016
- Led resort operations, managed staff performance, resolved customer service issues, and ensured operational excellence.
- Trained staff in delivering first-class service for exceptional customer feedback.
- Coordinated with housekeeping and maintenance to ensure guest rooms and common areas consistently met cleanliness standards.
- Ensured hotel complied with all liquor laws and health standards.
- Negotiated with suppliers to secure favorable terms and pricing, contributing to enhanced operational efficiency.
HR Manager
Sheavens Beach Resort
Bo. Barretto Olongapo City
05.2014 - 11.2014
- Oversaw recruitment and employee training initiatives, ensuring compliance with labour laws and fostering a skilled workforce.
- Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
- Administered HR affairs, developed employee handbooks, and implemented HR policies to enhance organisational consistency.
- Conducted exit interviews to gather feedback, identifying areas for improvement in employee satisfaction and retention.
Various Position Last position held HR Officer
Subic Bay Yacht Club
Subic Bay Freeport Zone
04.1997 - 09.2012
- Managed end-to-end recruitment processes, from job posting creation to final offer negotiations, maximising candidate quality and fit.
- Developed and implemented HR policies and procedures, aligning with organizational goals and regulatory standards.
- Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
- Managed confidential personnel records, ensuring data protection compliance and secure information handling.
- Provided administrative support on employee contract package benefits, including pensions, holiday, insurance and sick pay.
Education
Columban College
Olongapo City, ZMB01-1994
Bachelor of Science - Industrial Psychology
Rizal Technological University
Mandaluyong CitySkills
- Recruitment management
- Employee training
- HR policies development
- Policy writing
- Regulatory compliance
- Human resources operations
- Employee relations
- Performance management
- Benefits and compensation management
- Organisational development
- Effective communication
- Managing and mentoring
- Stakeholder engagement
- Decision making
- MS Office
- Resort/Hotel and Restaurant operational management
Timeline
HR Consultant
Freelance
12.2020 - Current
HR Director / General Manager
Uptimised Corporation
07.2020 - 05.2025
Admin Officer
N.C. Perez Builders
03.2016 - 06.2020
Resort Manager
Subiza Beach resort
05.2015 - 02.2016
HR Manager
Sheavens Beach Resort
05.2014 - 11.2014
Various Position Last position held HR Officer
Subic Bay Yacht Club
04.1997 - 09.2012
Columban College
Bachelor of Science - Industrial Psychology
Rizal Technological University