Microsoft Office Suite, Google Workspace, Canva
Mary Janet Carreon
Professional Teacher
Cebu City, Province Of Cebu,CEB
Work Preference
Summary
Detail-oriented Administrative Support professional experienced in managing schedules, maintaining accurate records, and coordinating communications within fast-paced environments. Delivered exceptional customer service while handling confidential documents and organizing files with precision. Focused on providing reliable virtual assistance, streamlining operations, and contributing to overall business success.
Overview
2
2
Filipino, English
2
2
Licensed Professional Teacher, Trainer's Certificate
12
12
years of professional experience
1
1
Language
Work History
Lead Classroom Teacher
Department Of Education
09.2014 - Current
- Created and applied interactive lesson plans in accordance with curriculum standards.
- Developed adaptive instructional approaches targeting diverse student learning requirements
- Coached and supported new teachers in mastering effective classroom management techniques.
- Coordinated efforts with educational staff to strengthen instructional methods and boost student performance.
High School Registrar
Santa Ana Academy of Barili, Inc.
04.2012 - 03.2014
- Managed student enrollment processes, ensuring accuracy and compliance with educational regulations.
- Developed and maintained student records system, enhancing data retrieval efficiency for staff.
- Coordinated communication between faculty, parents, and students regarding academic requirements and deadlines.
- Implemented initiatives to streamline registration procedures, reducing processing time for incoming students.
Customer Service Representative
EPerformax Contact Centers & BPO
10.2011 - 11.2012
- Managed customer inquiries effectively through diverse communication channels, boosting customer satisfaction
- Leveraged CRM software to record interactions and oversee client information meticulously.
- Mentored new team members regarding company policies and optimal customer service techniques.
- Recognized operational improvements that accelerated workflows, leading to notable reductions in response times.
ESL Teacher
E-MO Language Study Corporation
06.2012 - 08.2012
- Educated students in basics of English grammar and conversational speaking.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
- Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
Retail Sales Associate
Leemark Corporation
04.2011 - 07.2011
- Enhanced customer experience through effective communication and product knowledge.
- Managed merchandise displays to optimize sales and improve store aesthetics.
- Trained new staff on operational procedures and customer service standards.
- Collaborated with team members to meet inventory management goals efficiently.
Education
Bachelor of Arts - Political Science And Government
Cebu Normal University
Cebu City, Province Of Cebu, Philippines 04.2001 -
Skills
Administrative & Productivity Tools
Microsoft Office Suite (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Drive, Gmail)
Calendar & Email Management
Virtual Collaboration
Zoom
Google Meet
Online Communication & Meeting Coordination
Digital & Creative Tools
Canva
ChatGPT (AI-assisted research, content drafting, and workflow support)
Administrative Support
Data Entry & Database Management
Internet & Market Research
File Organization & Document Management
Report Preparation
Spreadsheet Management
Record Keeping
Appointment Scheduling
Email Correspondence
Accomplishments
- Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom, reversing scores on Physical Science tests from 65% average to 87% average.
- Employed differentiated techniques to encourage student learning and build community within the classroom.
- Lesson Implementation - Met all assigned learning goals through the implementation of the School's Intervention Plans.
Affiliations
Division Araling Panlipunan Teachers
Asscociation of Araling Panlipunan Teachers
Supreme Student Government
Center for Professional Teachers
Additional Information
dependable, highly organized, and results-driven professional with a strong work ethic and a commitment to delivering high-quality administrative support. Known for exceptional attention to detail, excellent time management, and the ability to prioritize tasks effectively in fast-paced environments. Possesses strong written and verbal English communication skills, outstanding customer service abilities, and the adaptability to learn new software and processes quickly. Experienced in handling confidential information with professionalism and discretion while working independently or as part of a team. Committed to maintaining accuracy, meeting deadlines, and providing efficient, reliable, and proactive support that helps businesses improve productivity and achieve their goals.
Software
ChatGPT, zoom, google meet
Whatsapp, viber
Certification
License for Professional Teachers
Interests
Exploring new productivity tools and AI technologies
Learning about virtual assistance and business operations
Creating digital content using Canva, reading personal and professional development materials, condu
I also enjoy organizing digital files and planning tasks efficiently, reflecting my passion for stay
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Languages
English
Advanced (C1)
Timeline
Lead Classroom Teacher
Department Of Education
09.2014 - Current
ESL Teacher
E-MO Language Study Corporation
06.2012 - 08.2012
High School Registrar
Santa Ana Academy of Barili, Inc.
04.2012 - 03.2014
Customer Service Representative
EPerformax Contact Centers & BPO
10.2011 - 11.2012
Retail Sales Associate
Leemark Corporation
04.2011 - 07.2011
Bachelor of Arts - Political Science And Government
Cebu Normal University
04.2001 -