Mary Jane Nano
Las Pinas
Summary
- Seeking a position within an organization that offers opportunities for professional growth and advancement. Aligning my educational background and leveraging my demonstrated decision-making capabilities to contribute to enhancing the company's productivity, profitability, and overall success.
- Professional KYC specialist with strong background in risk assessment, regulatory compliance, and client onboarding. Proven track record in identifying potential risks and implementing effective solutions. Adept at fostering team collaboration and adapting to changing requirements. Known for analytical skills, thoroughness, and reliability in high-stakes environments.
Overview
21
21
years of professional experience
Work History
SENIOR KYC ANALYST
eClrex Philippines Inc.
08.2023 - Current
- Conducts thorough KYC investigations for clients to ensure compliance with regulatory requirements, fostering a secure business environment
- Possesses in-depth understanding of the KYC lifecycle, overseeing its entirety for accuracy and efficiency
- Collaborates with various teams to acquire KYC documentation from existing customers, ensuring ongoing compliance and risk mitigation
- Assists international partners in managing client-submitted documents, ensuring prompt processing and review, contributing to operational efficiency and regulatory compliance
DEPOSIT MANAGER
KEB Hana Bank
11.2019 - 03.2023
- Company Overview: (A Korean Bank)
- Assumes the leadership role within the deposit section of the offshore banking branch, serving as the primary customer service representative
- Manages a team of tellers, cashiers, and remittance processors, ensuring their efficient and professional performance
- Oversees the daily operations of the branch, including scheduling, staffing, and resource allocation
- Monitors cash management levels in the vault, ensuring compliance with security protocols and regulatory requirements
- Ensures compliance with the bank's Money Laundering and Terrorist Financing Prevention Program (MTPP) through the implementation of robust risk management strategies
- Ensures that inward and outward remittances are processed in accordance with established internal policies and procedures, safeguarding the integrity of financial transactions
- (A Korean Bank)
BRANCH SERVICE AND CONTROL OFFICER/Assistant Manager
Philippine Savings Bank
12.2014 - 04.2019
- In my role as Assistant Branch Manager, I am responsible for the day-to-day operations of the branch, including overseeing tellering, new accounts, and administrative operations
- I ensure that services are delivered promptly and efficiently in compliance with the bank's service standards and internal controls
- I supervise the associates to ensure they are effective employees of the bank and promote acceptable accuracy levels on cash management
- I review and approve submitted reports and strive to achieve no audit exceptions or a low audit risk rating on core processes under my area of responsibility
- I actively cross-sell the bank's products and services to contribute to the bank's growth and development
SERVICE HEAD/Junior Assistant Manager
Sterling Bank of Asia
01.2014 - 07.2014
- Generally same duties and responsibilities as stated above
SERVICE OFFICER/Junior Assistant Manager
BDO Unibank Inc.
11.2004 - 06.2013
- Initially engaged as a Customer Service Assistant
- Consistently promoted annually as a result of demonstrated efficiency, precision, and a proactive work ethic
- As a Service Officer, responsibilities encompass:
- Overseeing cash management and ATM operations
- Reviewing and submitting branch financial reports
- Addressing client issues and concerns
- Ensuring compliance with established policies and procedures
- Conducting performance evaluations for staff within the Service Delivery Section
Operations Support Staff
Marketing Convergence Inc.
07.2003 - 09.2004
- Company Overview: (SM Advantage Card)
- Assigned to the Operations Department of MCI as an Operations Support Staff, primarily responsible for the handling and dissemination of operational materials and marketing collaterals required by all SM Supermalls across the nation
- (SM Advantage Card)
Education
Bachelor of Science - Business Administration major in Management
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
04.2003
Skills
- Enhanced Due Diligence
- AML compliance knowledge
- Financial Crime Prevention
- Team Leadership Qualities
- Time Management
- Complex Problem-Solving
- Customer Relationship Management (CRM)
Timeline
SENIOR KYC ANALYST
eClrex Philippines Inc.
08.2023 - Current
DEPOSIT MANAGER
KEB Hana Bank
11.2019 - 03.2023
BRANCH SERVICE AND CONTROL OFFICER/Assistant Manager
Philippine Savings Bank
12.2014 - 04.2019
SERVICE HEAD/Junior Assistant Manager
Sterling Bank of Asia
01.2014 - 07.2014
SERVICE OFFICER/Junior Assistant Manager
BDO Unibank Inc.
11.2004 - 06.2013
Operations Support Staff
Marketing Convergence Inc.
07.2003 - 09.2004
Bachelor of Science - Business Administration major in Management
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
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