MARY JANE LUCERO
EXECUTIVE ADMINISTRATIVE ASSISTANT
Marikina
Summary
*Reliable Executive Administrative Assistant with focused attention on detail, accuracy and business impact. Keeps reports and communications well organized. Expertise in Microsoft Office and Excel
*Dedicated as Executive Administrative Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Executive Administrative Assistant
Dookki Phl Inc.
Ortigas
11.2021 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Coordinate with the External Accounting for the Permits of every Branch Opening.
- · Handling the Accounts of the Company
- Handling Weekly and Monthly Expenses of Major Stores.
- Directly Reporting to the CEO of the Company.
- Monitoring the Daily Sales of Every Store Branch.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Cashier
Dookki Phl Inc.
Quezon City
03.2021 - 10.2021
- Collected and authorized payments of guests.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Cashier Team Leader
Bananaleaf Philippines
Pasig City
10.2017 - 01.2019
- Processed both cash and card purchases and returns.
- Answered customer questions and helped find specific items.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Led cashiers and associates in providing thoughtful customer service.
Hostel Receptionist/Server
Applebees Qatar
Qatar
10.2017 - 10.2018
- Handled calls per day to address customer inquiries and concerns.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked with customers to understand needs and provide excellent service.
Cashier
MEXICALI RESTAURANT
Makati City
09.2016 - 09.2017
- Operates a cash register.
- Communicates with guests.
- Assist other restaurant staff as needed
- Serve food to the guests.
Education
Bachelor of Science - Hotel And Restaurant Management
Our Lady of Fatima University
Antipolo Rizal 06.2011 - 04.2016
Skills
Expense reporting
Timeline
Executive Administrative Assistant
Dookki Phl Inc.
11.2021 - Current
Cashier
Dookki Phl Inc.
03.2021 - 10.2021
Cashier Team Leader
Bananaleaf Philippines
10.2017 - 01.2019
Hostel Receptionist/Server
Applebees Qatar
10.2017 - 10.2018
Cashier
MEXICALI RESTAURANT
09.2016 - 09.2017
Bachelor of Science - Hotel And Restaurant Management
Our Lady of Fatima University
06.2011 - 04.2016
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