Mary Jane Griño
Caregiver
Manila
Summary
Organized and competent candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help team achieve company goals.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Caregiver On-the-job Training
ManilaMed Hospital
850 UN. Ave Paco Manila
05.2024 - 06.2024
- Monitored vital signs, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported daily hygiene needs of patients by assisting with bathing, dressing and personal grooming.
Licensing Specialist & Administrative Assistant
Kennedy Healthcare Recruiting Inc.
Remote
06.2020 - 06.2024
- Provided guidance to internal teams regarding interpretation and application of relevant rules, regulations, policies, and guidelines pertaining to licensing.
- Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
- Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
- Assisted coworkers and staff members with special tasks on daily basis.
Application Support
SGS Gulf Limited
Regional Operating Headquarters - Makati, PH
11.2019 - 03.2020
- Managed helpdesk requests promptly, ensuring timely resolution of end-user concerns.
- Track, maintain and update trouble tickets.
- Delivered high-quality support services by thoroughly understanding client needs and offering customized solutions.
IT Service Desk
MDS Call Solutions, Inc
Makati City, Philippines
06.2011 - 04.2016
- Improved customer satisfaction by efficiently resolving IT service desk tickets and providing clear communication to endusers.
- Responded to user operational concerns with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Conducted regular inventory checks on office supplies, ordering replacements as needed to maintain optimal productivity levels at the front desk.
Education
Technical-vocational - Caregiving NC II
Emilio Aguinaldo College
113 San Marcelino St, Paco, Manila, Philippines 04.2001 -
Bachelor of Science - Information Technology
Adamson University
900 San Marcelino Street, Ermita, Manila 04.2001 -
Skills
Elderly Care
BLS Certification
Basic Housekeeping
Patient Care
Personal Hygiene Assistance
Knowledge in first aid and safety
Medication and Appointment Reminders
Client Transportation
Flexible schedule and availability
Adaptability
Certification
Basic Life Support Certificate
Timeline
Caregiving NC II Certificate
07-2024
Caregiver On-the-job Training
ManilaMed Hospital
05.2024 - 06.2024
Basic Life Support Certificate
12-2023
Licensing Specialist & Administrative Assistant
Kennedy Healthcare Recruiting Inc.
06.2020 - 06.2024
Application Support
SGS Gulf Limited
11.2019 - 03.2020
IT Service Desk
MDS Call Solutions, Inc
06.2011 - 04.2016
Technical-vocational - Caregiving NC II
Emilio Aguinaldo College
04.2001 -
Bachelor of Science - Information Technology
Adamson University
04.2001 -