Mary Jane Griño
Caregiver
Manila
Summary
Organized and competent candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to help team achieve company goals.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Caregiver On-the-job Training
ManilaMed Hospital
05.2024 - 06.2024
- Monitored vital signs, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported daily hygiene needs of patients by assisting with bathing, dressing and personal grooming.
Licensing Specialist & Administrative Assistant
Kennedy Healthcare Recruiting Inc.
06.2020 - 06.2024
- Provided guidance to internal teams regarding interpretation and application of relevant rules, regulations, policies, and guidelines pertaining to licensing.
- Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
- Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
- Assisted coworkers and staff members with special tasks on daily basis.
Application Support
SGS Gulf Limited
11.2019 - 03.2020
- Managed helpdesk requests promptly, ensuring timely resolution of end-user concerns.
- Track, maintain and update trouble tickets.
- Delivered high-quality support services by thoroughly understanding client needs and offering customized solutions.
IT Service Desk
MDS Call Solutions, Inc
06.2011 - 04.2016
- Improved customer satisfaction by efficiently resolving IT service desk tickets and providing clear communication to endusers.
- Responded to user operational concerns with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Conducted regular inventory checks on office supplies, ordering replacements as needed to maintain optimal productivity levels at the front desk.
Education
Technical-vocational - Caregiving NC II
Emilio Aguinaldo College
113 San Marcelino St, Paco, Manila, Philippines 04.2001 -
Bachelor of Science - Information Technology
Adamson University
900 San Marcelino Street, Ermita, Manila 04.2001 -
Skills
Elderly Care
Certification
Basic Life Support Certificate
Timeline
Caregiving NC II Certificate
07-2024
Caregiver On-the-job Training
ManilaMed Hospital
05.2024 - 06.2024
Basic Life Support Certificate
12-2023
Licensing Specialist & Administrative Assistant
Kennedy Healthcare Recruiting Inc.
06.2020 - 06.2024
Application Support
SGS Gulf Limited
11.2019 - 03.2020
IT Service Desk
MDS Call Solutions, Inc
06.2011 - 04.2016
Technical-vocational - Caregiving NC II
Emilio Aguinaldo College
04.2001 -
Bachelor of Science - Information Technology
Adamson University
04.2001 -
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